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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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Everything was great but I forgot to sign in and picked out glasses to come back to and buy and my cart was empty. The cart should stay there at least for the day. It was alittle inconvenient to try to find glasses all over again
They said free 14 day return but they make it extremely challenging
No issues, pretty quick shipping and bad the glasses i wanted
I like the options they have and I can take my time browsing the different lenses.
I love how quick and easy I can add my script and get glasses ordered!
I always find what I need at a price I can afford. My son is very hard on glasses so I need to buy multiple pairs at a time so we always have back-ups. I can't afford to do that with the prices on the frames at the eye doctor's office.
Great would do it again. In no live the prices and deals they have to offer as well.
I've ordered many pairs every have fit perfectly and was worth each pe
I like that I can get reasonable glasses without breaking the bank!
I've been purchasing mine and my children's glasses from eyebuydirect for a few years now, from a few different states as well and i've never had any issues with them.
Came faster than expected, glasses fit perfect and are great quality. I've been ordering from eyebuydirect for years.
Always have great frames and great deals! Ive never been disappointed!
There's so many options to choose from and it's easy just to upload your prescription. The prices are very reasonable even with my rough and tumble sons who break their glasses numerous times a year.
I have a complicated prescription, and the customer service rep was very patient and helpful with me as I tried to buy 2 pair of glasses. He then made sure I have the best discount! Thank you
Fast and efficient. Happy to use eye buy direct. I hope I am happy about the two pair of glasses I purchased.
My glasses broke.
This time I'm ordering for my husband but it's not plastic. Hopefully it will last
So thankful it's so adorable and great quality! I no longer worry if something happens to my boy's glasses
Looking or searching for frames is sometimes confusing. I will find one I like and then can't find it again. However, can't beat the prices, so there is that.
Good experience. Highly recommended. Good work keep doing good.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members