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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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So far so good, I was surprised how easy it was to order my glasses. I will have to wait and see what the quality of the frames/lenses will be when they arrive. As for the internet portion and ordering online it was
I love the prices. Eyebuydirect makes glasses so affordable. I also enjoy the return policy. Overall I love shopping for glasses through Eyebuydirect. I wish there were a better selection of glasses in the "horn" section. The frame and lens height in this category are to large in my opinion.
Very easy site to use and really reasonable... I have been using this company for 3 yrs now and every year my glasses come in a reasonable time frame and they last me quite a while.
I have my email address and was promised 15% off + free shipping. I got $4 off my order but had to pay twice as much as the frames cost just on shipping! I proceeded with my order Hoping that the free shipping comes as part of a reimbursement because I refuse to believe that such an excellent website with good reviews would withhold that?
I am really impressed. The website was easy to navigate, the glasses were easy to order. Can't wait to get them!
I was a little skeptical at first, but the ordering process was super easy. Will update when I get my very first pair of glasses. :)
The mobile app I used was very easy to use and it didn't take very long to complete my order. I look forward to to getting my glasses to see the end product.
The site is totally user friendly and hospitable each step along the way. I love the filtering options and the suggestions made for other frames I may like. Most of all - though a as someone who has lost and broken two pairs of glasses, I am so grateful to your site for keeping my prescription plugged in for easy, quick replaca! I also can't say enough about how easy it is to "try on" the merchandise! There wereminor issues getting my finger directly over my eye and such both other than that it was a dream! The price and quality are wonderful and I look forward to replacements coming shortly!
Some quality glasses. I have used this site before, now getting another pair with a new prescription. Great prices and a lot of choices to choose from. Highly recommend using them for your eyewear needs.
Great prices, intuitive website, easy buying experience. The variety is extensive in addition to the different lens selections and tints.
I just ordered my glasses and it was super easy, with informational videos along the way. I just wish I could see the frames in 3D in order to really understand what I was getting, or even customer photos to show the true fit? Other than that, very smooth experience from beginning to end.
The prices are outrageous prices! Easy to use and quality glasses. This is my second order of sunglasses and I also got eyeglasses for my daughter all under $200 including coatings and tints. These prices allow me to have glasses that truly are accessories.
Best online eyeglass shop I've ever used. Awesome prices and always delivers earlier than expected. Had no problem getting a replacement pair when 1 broke while cleaning them.
I used to live in NYC where eyeglasses cost a small fortune. You'd be lucky to spend less than $300.00 for a so-so pair. I switched to EBD a few years back, and I've been consistently pleased with the results. Great prices. Nice selection. Very good customer service. Time to shipping ordinarily is excellent. What's not to like?
Easy to use. The best selection of frames and great pricing. I reccomend Eyebuy direct. The lens options are perfect and easy to understand. It walks you through step by step.
Very happy to have found this sight! Lots of styles to choose from, all at a great price, and glasses delivered right to my door. What more can you ask for?
The best prices around, and easy to order. Just make sure your prescription spells out the PD 'cause it's a pain in the butt to measure at home.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Sandra,
We apologize for the inconvenience. Your business means a lot to us, we will be glad to help and raise your concern for us to continue to improve our service. However, may we have the details of your order such as order number, phone number or email address.
You may also provide your direct contact number and the best time to reach you.
You may also call us at 1-855-393-2891(US) or 1-800-734-918(for Australia) during business hours Monday - Friday, 9 AM to 10 PM EST.
Thank you.