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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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I bought a pair that broke in a 4 month time span, only ever dropping from my face once, but they looked super good.
I've purchased several pair of glasses and have never had to return for adjustments etc. They're always just as expected!
I've never had so much trouble paying for something in my life. I almost gave up on the whole process.
I'm hard on glasses. I order 2 or 3 pair at a time, which will last me a year or so. I get a discount when I order 2 or more pair... so why not? I'm gonna need them anyway, so I might as get a "discount" while I'm at it. Also, it's not like I know when I'm going to want or need a new pair. Having an extra brand new pair works for me.
Good quality glasses. Customer service is great! I rarely have any problems with the glasses I've ordered.
Eyebuy direct is now my go to! They are so much more affordable than they eyeglass shops and with the virtual try on you can see what they look like on you! Great quality, amazing prices, and super fast shipping. Stop getting glasses at the shop, over paying and waiting weeks for your new glasses. Use eyebuy direct. I'm never going back! Except to get my prescription lol
I've been buying these frames for years! Eyebuydirect makes it very easy! Returns are also easy!
I love changing it up! Love the range in prices! I buy new frames every two years or so and if I lose them I don't feel as bad because they are very affordable.
Large selection and clear descriptions. The whole process was fast and efficient
I have bought several pairs of glasses over the years. Works for me!
Great glasses for a great price! Also had such a good selection. I will definitely be back again and recommend to friends.
When comparison shopping between frames and lenses, being able to quickly see the final total after discounts and taxes between different kinds of lenses and coatings would be nice.
I ordered a pair of glasses once before and the package never arrived. I ended up not wanting to buy again but I am willing to give it another try.
Needed new glasses - signed in and purchased new glasses within 45 seconds. It's insane
I really like to buy glasses from here. They are great in prices, style and easy to get the order.
Always have a great experience with Eyebuydirect. Cute styles to choose from.
Same as above... Their service is excellent, had a previous issue with a pair, and it was corrected. I've been buying glasses from the for years...:-)
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members