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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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I liked the try on feature. I am new to buying online glasses. Your website was user friendly. The prices were great!
Great selection of glasses. I love it. Got my first pair. And now ordering 2 pair more.
Awesome look! And great prices. Better then any opthomology places.
This was my second time ordering glasses from EyeBuyDirect. The first experience was much better than I expected, and so I came back to fill my new prescription. I liked the original frames, so I ordered the same ones. The only way people will know anything is different is that these are photochromic, so they're also sunglasses. I can hardly wait to try them on.
I can only give a review on the ordering process because I've just ordered and haven't received them yet. The ordering process was pretty simple and there is a great selection to choose from. I hope I am as pleased with the glasses as I am with the ordering process.
All i had to do was add my prescriotion into my profile and it automatically had the frames that would fit my prescription.
I Have been Using this Site Sense 2012, Never Have I been Disappointed! I Love this Site! These Clear Ones Are my Favorite!
I have never bought glasses online before but this site made it a very pleasant experience. I will certainly use them again next time and recommend them to my friends.
EyeBuyDIrect is the best! They have a large selection of glasses that are affordable. With OTHER online glasses websites, you have to spend hours deciding which frames to pick because of the lack of selection, but with EyeBuyDirect, they have the best glasses and chose my frame within seconds. The website is user friendly and spent less than 3 minutes because of the simplicity of the website. Recommend this website to anyone!
EyeBuyDirect made a long time customer out of me! Thank you, EyeBuyDirect!
I am fairly new to buying glasses online so take my opinion with a grain of salt but the experience was easy and I now have glasses on the way so I am satisfied.
Try on feature is amazing. Great prices. Highly recommend eye buy direct for all your eyeglasses needs
Lots of variety of styles, materials, and prices.
I'm back for my 2nd & 3rd pair (2 for 1 Father's Day deal - Thanks!-)
Overall the website and its navigation are very user friendly and self explanatory. However, when you try to upload a photo, the photo box remains blank and the photo is not uploaded properly which was kind of awkward and frustrating. Because I needed to order ASAP as I was getting sick of my daughter's wishes / color selections etc. I ended up using my phone to place the order. Even when I try to upload my proof of purchase, had the same issue.
I was drawn in by the BOGO offer only to learn I was snagged by the deal being only for the frames... I think that's very dishonest. Nevertheless, I decided to give you a try but only bought one pair of glasses... the sunglasses. I truly thought this was a genuine BOGO offer like other companies do, but it isn't. Read the small print carefully. I still don't know if I can return these if I don't like them.
Hello Jim,
We totally understand your concern about the Buy 1 Get 1 promotion we have.
We value your comment and we assure you that we constantly improve our services to provide satisfaction to our customers; our family.
We are more than happy to assist you. You can always call us at 1-855-393-2891(US) or 1-800-734-918 (for Australia) during business hours are 9:00 AM - 12:00 AM, Monday through Friday, EST or simply send us an email at [email protected].
Thank you and have a great day!
My 25 yr old son is always losing or breaking his glasses, nothing to do with the frames. He can't take responsibility for his stuff. These are a great price for him. I like the buy 1 get 1. I put the extra pair up for him for the next time.
I am pleased to have ordered affordable, prescription sunglasses. Looking forward to them arriving and trying them out!
Prices are great and this sites offers you a variety of frames, colors and different styles for you to chose. Its friendly user, it navigates and explains every detail you need to know.
I've ordered so many glasses and have told so many people about Eye Buy Direct. I change them with outfits and don't feel super guilty if they get scratched up
This is my second order. I have a very strong prescription and was really happy to learn I could order tinted lenses that will work like sunglasses for me. A great way to use my HSA account!
Ordered from here twice now and have never had issues. Great product selection and was able to find styles I liked.
This was the easiest way to order online glasses.
I love the prices and the many many different frames to pick through.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Cemil,
We do apologize for the problem you experienced while using the Try On feature.
We value your comment and we assure you that we constantly improve our services to provide satisfaction to our customers; our family.
We are more than happy to assist you. You can always call us at 1-855-393-2891(US) or 1-800-734-918 (for Australia) during business hours are 9:00 AM - 12:00 AM, Monday through Friday, EST or simply send us an email at [email protected].
Thank you and have a great day!