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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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This is my second time purchasing from this website and I've gotta say I never thought I could get beautiful glasses for such a reasonable price! I hate the ones they offer at my eye doctor's office and there is so little selection. But here there is so much selection you can't beat it! Highly recommend!
The frames are very stylish and the lenses are reasonably priced. I used to spend $$$ lots of money on my daughters and my glasses. I would only purchase one pair a year, but with EyeBuyDirect we now purchase several pairs for what once paid for one pair! I appreciate that the website is easy to navigate.
I think that Eye Buy Direct is a great place to buy nice and affordable glasses! I would definitely recommend this website to my friends and family!
I like this website better than other online eyeglass shops because it'd easy for me to navigate. I've bought many pairs of glasses over the past few years but I have to admit I'm pretty hard on them. I can afford these glasses as a college student and like the styles I've chosen, though sometimes the colors are different than they appeared online. I also appreciate the style quizzes and the try-on function which allow you to make the right choice of frames before purchasing.
Lest see how are the glasses
I like the styles. I fount it ease to shop.
I like the colors. The size are difficult to choose.
Hello Maria,
We would like to apologize for the trouble and frustration that you experienced with EyeBuyDirect.
We value your comment and we assure you that we constantly improve our services to provide satisfaction to our customers; our family.
We are more than happy to assist you. You can always call us at 1-855-393-2891(US) or 1-800-734-918 (for Australia) during business hours are 9:00 AM - 12:00 AM, Monday through Friday, EST or simply send us an email at [email protected].
Thank you.
I love this website. I can't believe I didn't discover it until this year. I used to spend $300 on one pair of prescription glasses but I got 2 pairs for $120 and a pair of prescription sunglasses for $32. They add so much to the glasses for like $4 whereas anywhere else would charge $20-30 for blue light eye protection, etc. Also the packaging is amazing. I will forever be a customer.
Eyebuydirect has really simplified prescription and frame purchasing. I love how quickly I was able to check out and enter my information. I do love the styles they currently have available but, they still need more variety especially in sunglasses. Other than that, i'm very happy!
Hello Julia,
We would like to apologize for the trouble and frustration that you experienced with EyeBuyDirect.
We value your comment and we assure you that we constantly improve our services to provide satisfaction to our customers; our family.
We shall forward the information to our Purchasing Department to improve the quality of our frames, lenses, and services.
We are more than happy to assist you. You can always call us at 1-855-393-2891(US) or 1-800-734-918 (for Australia) during business hours are 9:00 AM - 12:00 AM, Monday through Friday, EST or simply send us an email at [email protected].
Thank you.
Very pleasant experience! Great eyewear at good prices. Looking forward to getting my new frames. Srsly, can't wait.
I received my first pair in June, sunglasses and I really like them. I've been wearing them all the time. I just purchased glasses at a great price. I hope I like them as much as the first pair
I bought 2 pair of eyeglasses with prescription lenses for $65 shipping included. Can't be beat. They do have a tendency to nickel and dime you for everything, so watch out when ordering. It adds up quickly if you don't get the basics. Also, their filters are confusing and leave out info. For example, I wanted to compare dimensions and weight of frames. Weight is not on the comparison page and you can't sort by size or weight. USE THE FAVORITES (Heart ICON) to narrow down your choices.
I love the options and the deals they offer, excited to receive my glasses! Everything is reasonably priced!
This site made it simple and easy to order my glasses and the price point was perfect. I'm excited to receive my new glasses!
I have always gone to a local eyeglass store to purchase frames and lenses, and I would always wait 2-5 years to replace because I was spending $600-$800 for two pairs and it was outrageous, I love the pricing and affordability of EyeBuyDirect and the comfort and feel! My $400 glasses frames feel so much cheaper than the $9 frames I picked out at EyeBuyDirect. I have been recommending EyeBuyDirect to all my family and friends that wear glasses!
Great prompt service. Product is always as described. I have been a customer for five years and never disappointed.
Website is easy to use. Great variety of selections. Prices are very affordable! I am looking forward to receiving my first pair and see how it fits overall! If all goes well, I will definitely will be coming to this website to buy more pairs as well as their sunglasses!
It was very easy to place an order. There are so many options, I had a hard time picking a frame. I hope they get asap.
I love this site I have bought several pairs already and love having the option to change up my prescription glasses often
They are they are the Best! This my 4th set of glasses and I just Love them 5
Very easy to use and straight to business. I Was able to navigate through the site and find what i needed and was helped to make other options to fit my liking
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Anjali,
We would like to apologize for the trouble and frustration that you experienced with EyeBuyDirect.
We value your comment and we assure you that we constantly improve our services to provide satisfaction to our customers; our family.
We are more than happy to assist you. You can always call us at 1-855-393-2891(US) or 1-800-734-918 (for Australia) during business hours are 9:00 AM - 12:00 AM, Monday through Friday, EST or simply send us an email at [email protected].
Thank you.