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business logo of Eyebuydirect

Eyebuydirect

4.6

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From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,661
value
5,189
shipping
5,189
returns
132
quality
5,292
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Maryland
1 review
0 helpful votes
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Love my glasses!
September 30, 2025
Updated review

Love the styles, easy to order and enter my prescription information and quick turnaround.

Date of experience: September 20, 2025

Quality order
September 6, 2025
Previous review

Eyes Buy Direct took care of my order efficiently and quickly.

Date of experience: August 27, 2025
Texas
1 review
0 helpful votes
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Good eyeglasses store
September 30, 2025
Updated review

Been ordering from this store for a while and never had no problems, good prices and quality.

Date of experience: September 20, 2025

Great company and pricing.
June 10, 2025
Previous review

I had a good experience with this company and prices are great.

Date of experience: May 31, 2025
California
1 review
0 helpful votes
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Excellent
September 30, 2025

This service is totally accurate and super fast I love this company is my to go for glasses for years love it!

Date of experience: September 19, 2025
Washington
1 review
0 helpful votes
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Good Service
September 29, 2025

Ever since my daughter introduced me to this place, I never order anywhere but here. They get my prescription eyeglasses correctly.

Date of experience: September 19, 2025
Oklahoma
1 review
0 helpful votes
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Affordable glasses
September 29, 2025

I purchased 4 pairs of glasses within a.couple of months. They are of good quality. I wore them to my doctor appointment and my vision test was great. I have wet macular degeneration. I lost my glasses and needed new ones asap. They arrived very quickly so I was grateful.

Date of experience: September 19, 2025
Arizona
1 review
0 helpful votes
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Great product
September 29, 2025

I am always happy with my orders. If you don't like the product you ordered, refunds and replacement are easy and customer friendly.

Date of experience: September 19, 2025
Arizona
1 review
0 helpful votes
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Fast but mediocre quality
September 29, 2025

Previously i purchased a pair of titanium framed glasses. The arm broke off due to a munfacturers defect just a couple weeks after the warranty expired. I babied these glasses hoping they would last for years but they still broke and even the high priced lenses scratched very easily somewhow, even though they never once came in contact with s hard surface and were only cleaned with a wet solution. Eyebuydirect is very economical, but like they say- you get what you pay for.

Date of experience: September 15, 2025
California
1 review
0 helpful votes
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Happy
September 29, 2025

Easy and affordable. This is a new order with same scrip.

Date of experience: September 19, 2025
Arizona
1 review
0 helpful votes
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Great product
September 29, 2025

Love the easy ordering, fast shipping and lots of selections!

Date of experience: September 19, 2025
Maryland
1 review
0 helpful votes
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Virtual Try-on
September 29, 2025

The virtual try-on option is a game changer! I was surprised at how accurate the virtual try on was in comparison to the real product. I loved being able to see myself in the glasses clearly before ordering them. The glasses are also great quality! I will be buying my glasses here from now on!

Date of experience: September 18, 2025
Arizona
1 review
0 helpful votes
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Great selection and customer service
September 29, 2025

Lots of frames to choose from. Great discounts and great customer service.

Date of experience: September 18, 2025
Wyoming
1 review
0 helpful votes
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Confusing
September 29, 2025

I had trouble understanding the person helping me because of her strong accent. I'm not sure I communicated exactly what I wanted

Date of experience: September 18, 2025
California
1 review
0 helpful votes
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Great and Affordable
September 28, 2025

I highly enjoy these glasses because if I weren't so great at losing them, they would last me forever. So this would be my 5th time perching another pair.

Date of experience: September 18, 2025
Missouri
1 review
0 helpful votes
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Nice glasses for the price
September 28, 2025

I found some nice frames that were stylish and fit my aesthetic. Shipping was slower than expected but a good experience.

Date of experience: April 20, 2024
Florida
1 review
0 helpful votes
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I always order my glasses from Eyebuydirect. They make good glasses, at reasonable prices (even with the blue-light reduction and scratch-resistant coating is always included. I've been ordering from them for years and plan to continue usint them in the future.

Date of experience: August 28, 2025
Illinois
1 review
0 helpful votes
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New Glasses
September 28, 2025

The website is decent. It would be nice to just be able to duplicate the same pair of glasses that I ordered before, so I would not have to go through all the different options. Unfortunately, I chose a wrong option and the glasses did not come as I planned.

Date of experience: August 1, 2025
Virginia
1 review
0 helpful votes
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FAST
September 28, 2025

Fast and easy to order. They usually arrive inside of 2 weeks.

Date of experience: September 18, 2025
Florida
1 review
0 helpful votes
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Simple order -
September 28, 2025

Especially like the "try on" feature. Super easy to input prescription. Great prices

Date of experience: September 18, 2025
New Jersey
1 review
0 helpful votes
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Quality glasses
September 28, 2025

Very good glasses, great prices, excellent customer service!

Date of experience: September 18, 2025
Massachusetts
1 review
0 helpful votes
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Why not? Why can't you let me know earlier before I pick the frame?

Date of experience: September 18, 2025