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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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Quick service, very happy to not wear 2 pair of glasses at the same time, but it is cloudy here today so I can't get a good idea as to how much light the prescription sunglasses block
Got my prescription sunglasses from eyebuydirect before I got my regular glasses from the big box eye glass store! Will buy again for sure.
Got my St. Michel glasses in the mail and I love them! Shipping didn't take too long and the glasses look just as great in person
It was nice picking out my glasses, and I am really happy with them.
The style is very cute! I love it! The glasses fit comfortably on my nose bridge. I got the pink colored ones. It's a little lighter than I thought but, that's okay.
The try on feature is fantastic, and my new glasses arrived quickly. Plus they are so affordable I can order more!
I was kept up to date on my order, and recieved my glasses in a timely manner.
I had not done this before but I appreciate all the follow up on my order it was very easy to enter my prescription and I like my glasses
They made ordering glasses so easy! I'd definitely recommend them and reorder from eyebuydirect agin! I've already referred other family members as well!
I've used other sites to buy glasses in the past, but this was my first time trying EyeBuyDirect. The number of glasses to choose from was great, and I especially appreciated the ability to filter my search results based on size, color, shape, etc. It was easy to find some pairs that I liked, and once I ordered them, I thought it was nice that they sent emails keeping me updated on how they process my order and when I can expect to receive it. I ended up being unhappy with one of the pairs (it fit larger on my face than I thought), but their customer service was so nice and helped me to exchange them. Overall, I am really happy with my experience and I definitely recommend the site. I love my new glasses and I've been getting so many compliments.
This is the fifth order placed with EyeBuyDirect. I have been pleased with the service and quality of the products considering the price. I have not yet worn the glasses in this order so I cannot comment on them.
It was easy and straightforward with the information needed.
The glasses came before the excepted delivery date. I had an issue with my address contacted customer service which they solved my issue, very nice customer service. Love my new glasses.
Nice experience. Received item fast and as ordered
It took ten days to get to me which is not bad at all I'm so happy with my glasses! They fit well the quality of the lenses are amazing and they frames are sturdy. The option to upload a photo of your self helps a ton to pick your glasses i will recommend this site to everyone who i know that wears Glasses
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members