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Eyebuydirect

4.6

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From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,667
value
5,189
shipping
5,189
returns
132
quality
5,292
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244,957 reviews

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California
1 review
0 helpful votes
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Great customer service
June 26, 2020

The glasses came before the excepted delivery date. I had an issue with my address contacted customer service which they solved my issue, very nice customer service. Love my new glasses.

Date of experience: June 26, 2020
California
1 review
0 helpful votes
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Received item fast and as ordered
June 26, 2020

Nice experience. Received item fast and as ordered

Date of experience: June 26, 2020
New York
1 review
0 helpful votes
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Amazing!
June 26, 2020

It took ten days to get to me which is not bad at all I'm so happy with my glasses! They fit well the quality of the lenses are amazing and they frames are sturdy. The option to upload a photo of your self helps a ton to pick your glasses i will recommend this site to everyone who i know that wears Glasses

Date of experience: June 26, 2020
Illinois
1 review
0 helpful votes
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Amazing glasses and sunglasses
June 26, 2020

This is the best website I've ever bought glasses from! This is the second time I've ordered from here and both the glasses and sunglasses are amazing! Most of the other websites I looked at for prescription glasses or sunglasses were so expensive, so I was worried about the quality of these at first because of how reasonably priced the glasses and sunglasses were. They are really high quality, though, and are super affordable. They also shipped quickly. I'll definitely be purchasing again in the future.

Date of experience: June 26, 2020
Texas
1 review
0 helpful votes
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My lens prescription recently changed. I've gotten a few pairs of non-prescription glasses (blue light or sunglasses) from EyeBuy before and loved their size options. I have a smaller noggin, so I'm typically relegated to the 5-10 petite frame options offered at my eye doctor. Not anymore, thanks to EyeBuyDirect. So I used their tool and double checked my pupillary distance, input my rx. And the frames I just received are beautiful. I love the transitions lenses. They're a little heavy, but I didn't opt for the absolute thinnest/lightest lenses, so that's on me. All in all, I'm very pleased.

Date of experience: June 26, 2020
Arizona
1 review
0 helpful votes
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Happy with my purchase
June 26, 2020

This was my first experience with purchasing prescription glasses online. I'm really happy with my purchase and how easy this went. I'll definitely be a returning customer.

Date of experience: June 26, 2020
California
1 review
0 helpful votes
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Perfect Shades!
June 26, 2020

I needed & wanted a new pair of prescription sunglasses & chose this style because it's classic yet still perfect for the summer months and beyond! I usually opt for black frames but these are just what I was looking for. Always affordable & reliable

Date of experience: June 26, 2020
Massachusetts
1 review
0 helpful votes
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Love it!
June 26, 2020

My glasses are perfect, I love how they look. Definitely a great purchase.

Date of experience: June 26, 2020
California
1 review
0 helpful votes
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Received order
June 26, 2020

It was fun and easy. I will def be ordering more eyeglasses from the company. Thank you.

Date of experience: June 26, 2020
Colorado
1 review
0 helpful votes
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I loved
June 26, 2020

Thank you EyeBuyDirect I got both my glasses and I love it! The delivery was super fast.

Date of experience: June 26, 2020
Texas
1 review
0 helpful votes
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Love my new glasses so much!
June 26, 2020

I am a new customer; i ordered two frames and they are both super stylish, affordable, and great fitting. I'll definitely be ordering from eye buy direct more frequently! I recommend them to my friends!

Date of experience: June 26, 2020
Minnesota
2 reviews
0 helpful votes
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First purchase
June 26, 2020

So far the experience has been good. I need more time to wear the glasses to ensure the prescription is accurate.

Date of experience: June 26, 2020
Illinois
1 review
0 helpful votes
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I'm so very sorry for the puns. Couldn't help myself. The glasses I got were the aviators and they came in looking dapper! Nice polarized lenses - they give a slightly blue-ish tint to the world, but I actually quite like it as the blue counteracts the bright white light from the sun. Super comfortable out of the box and these shades needed no extra adjustments, surprisingly. This won't be the case for everybody, but it worked out perfectly for my head shape/size.

Date of experience: June 26, 2020
Illinois
1 review
0 helpful votes
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Got my glasses. They're great!
June 26, 2020

I received my order and they came unharmed and meet the standards I required.

Date of experience: June 26, 2020
Texas
1 review
0 helpful votes
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AMAZING!
June 26, 2020

Easy to order! Glasses were delivered quickly! The frames fit exactly as expected and the lenses are nice.

Date of experience: June 26, 2020
Oklahoma
1 review
0 helpful votes
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Great product
June 26, 2020

Quick and easy. From the ordering to receiving them. Great look

Date of experience: June 26, 2020
California
1 review
0 helpful votes
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Glasses
June 26, 2020

Fit perfectly and good quality my number 1 brand to go to

Date of experience: June 26, 2020
Washington
2 reviews
0 helpful votes
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Great glasses, great price!
June 26, 2020

I've used this site for years to purchase glasses for our whole family. Wonderful doing business with you!

Date of experience: June 26, 2020
Kansas
1 review
0 helpful votes
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I loved my glasses
June 26, 2020

It was easy to order from your website. The selection of glasses is huge! I loved alot of them choosing only one pair was hard.

Date of experience: June 26, 2020
Kentucky
1 review
0 helpful votes
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Love every pair that I have ever purchased from EBD. Service, product, and shipping speed are top in the industry. Thank you!

Date of experience: June 26, 2020