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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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Not sure I like the color of the frame. It doesn't look like they did online.
I needed to return my glasses for perscription reasons and the customer service agent made it extremely easy thank you so much.
Glasses came on time. They look even better than the add. Great experience.
I bought these because i have a desk job and often play video games and watch videos after work. The blue light lenses are great
I ordered rimless glasses, which look great and seem to be good quality at a great price, but the temples (long arms on the sides) that connect with the lenses have metal going onto the lenses that are distracting, like something floating in my field of vision. I'm not sure if I'll get used to it, or return them. Website was easy to use. Order arrived 11 days after order.
I've been with EyeBuyDirect for three years now and I refuse to buy glasses anywhere else. Each pair of glasses I've received has been exceptional quality and shipping has ALWAYS been on time even with my prescription and other customizations. I can't recommend them to others enough!
Easy and fast process, glasses arrived sooner than I expected.
Please describe your experience was very good, I recieved my glasses in a timely manner. But telling me how many words to use describe my experience ridiculous!
The purchase was quick and easy. I also love the design that I chose as well. And the price was just perfect!
I am very happy with my experience, shipping was fast. Good deals.
This is the second time purchasing eyeglasses through you experience was easy very reasonable and I'll definitely do it again thanks
Struggled a little with being about to match glasses with my sons face on the site but good experience overall
Ordered wrong size. A person was on the phone instantly to guide me through the required adjustment/
Ordering and delivery went easy and smooth. Received my glasses in just 8 days with regular shipping :)
Easy, took a week and a half from order date, and they look wonderful on!
Best online purchasing process I've ever had. Website was intuitive and easy to use. The glasses are very reasonably priced. The quality of my glasses are good and I received my order on time. I will definitely purchase from Eye Buy Direct again.
Quick service, very happy to not wear 2 pair of glasses at the same time, but it is cloudy here today so I can't get a good idea as to how much light the prescription sunglasses block
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members