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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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Woow, I have ordered before from eyebuydirect, but this time I was so impressed with how fast glasses arrived!
It's cute until I smile and then the entire frame moves up and down with my facial expressions. Will be returning.
My husband ordered glasses online and we had them with no issues in about a week. The process was easy, the price great and the fit is excellent!
Will always buy from them! I love their frames and very cost efficient
Third pair of eye glasses I buy from eye buy direct. I love my new glasses, they last long.
Fast service! Lenses very good! Can see great with the glasses!
Love my frames! Good prescription. Just as described! Will order again
Easy ordering, Very fast delivery, seems to be good quality. I was able to get a small frame and it fits perfectly. Finding small adult frames elsewhere had proven difficult.
Excellent customer service. They were prompt in their response and gave me detailed explanation on how to return eyeglasses that did not fit my face. Will continue ordering eyeglasses from their website.
Received the glasses 10 days after ordering, website was easy to use. Only compliant is 10 days way too long, Walmart and Costco are faster good thing these were just computer glasses.
I broke my pair from my eye doctor clinic and just couldn't fathom spending another $400 to replace them. A friend told me about your website and I actually ordered the same pair she wears because I really liked hers so much. I about fell over when I saw the price: $55.00 TOTAL. I was getting the exact same upgraded lenses but with a nicer frame for a fraction of what I spent at my eye doctor. I now realize I was a bit ripped off by paying that much but they had me convinced progressive bifocals were very expensive. Never again. I was so impressed at how affordable the lenses were and with a variety of frames in all price categories. I will be ordering a second pair for work very soon!
Thank you so much!
I was in real need of blue light glasses with school and work from home going on. I was concerned at first to order b/c of my prescription, but everything turned out great and it arrived in a weeks time!
Have ordered multiple times over the years. Very pleased! Great prices and great customer service!
Received glasses a lot quicker than I thought I would! Not only are they great glasses but I thankfully didn't have to wait too long when they were out of stock. All in all a great experience.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members