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business logo of Eyebuydirect

Eyebuydirect

4.6

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From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,668
value
5,189
shipping
5,189
returns
132
quality
5,292
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244,971 reviews

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Michigan
1 review
0 helpful votes
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This site never disappoints. Great glasses and affordable prices.

Date of experience: June 27, 2020
Texas
1 review
0 helpful votes
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New specs
June 28, 2020

Love them! Eye buy direct is my go to when I don't have vision insurance. Inexpensive, durable, time friendly and always cute!

Date of experience: June 27, 2020
Wisconsin
1 review
0 helpful votes
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I never ordered glasses online. Eyebuydirect's web site is easy to use to browse fame styles and super easy to use when ordering. I was very surprised at the price because I am used to getting my glasses at the eye doctor's office and paying $600 -$900 a pair. My 2 pairs of glasses were delivered in a week. They are of good quality and both pair fit perfectly. I will definitely recommend Eyebuydirect to everyone and I will be ordering again from them. Thank you for a good experience and awesome glasses!

Date of experience: June 27, 2020
California
1 review
0 helpful votes
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Glasses
June 28, 2020

All good, fit is smaller than advertised. Glasses came quickly

Date of experience: June 27, 2020
Rhode Island
1 review
0 helpful votes
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Best purchase
June 28, 2020

Loved it, can't wait wear them, ordered 3 glasses one bring proscription sunglasses they were perfect

Date of experience: June 27, 2020
Arkansas
1 review
0 helpful votes
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Love This Store
June 28, 2020

The process was very easy, the glasses got to me quickly. I got 2 pairs of glasses, 1 regular 1 sun, for less than I would normally pay for 1 pair at the eye doctor! The virtual try on feature is pretty accurate once you figure out how to navigate it properly, the glasses look great on. Ive always had 1 pair of glasses to last me several years growing up since they were so pricey, and now I have multiple pairs I can choose from!

Date of experience: June 27, 2020
Ohio
1 review
0 helpful votes
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Amazing
June 28, 2020

EyeBuyDirect has so many different styles that work for anyone, and the prices are amazing. An entire pair of glasses is cheaper than buying just the frames from a store. I've gotten two different pairs of glasses from EyeBuyDirect and I've loved them both so much.

Date of experience: June 27, 2020
Illinois
1 review
0 helpful votes
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Exactly what I wanted
June 28, 2020

Got to me in 12 days. The glasses are super cute! I struggle finding glasses big enough for my eyes/face and found the s/m/l options helpful.

Date of experience: June 27, 2020
Maryland
1 review
0 helpful votes
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A loyal customer.
June 28, 2020

They arrived in a timely manner. As always I'm satisfied with the product.

Date of experience: June 27, 2020
Virginia
1 review
0 helpful votes
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Great product, great shipping
June 28, 2020

Your glasses come fast, and you get what you paid for.

Date of experience: June 27, 2020
Louisiana
1 review
0 helpful votes
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Decently fast
June 28, 2020

Got everything that I asked for, nothing was broken, and the glasses are very high quality, thank you.

Date of experience: June 27, 2020
North Carolina
1 review
0 helpful votes
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Super fast
June 28, 2020

The time from I submitted my order and to receiving was Super fast! Nice frame and quality job. I going to order again.

Date of experience: June 27, 2020
Nebraska
1 review
0 helpful votes
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My new glasses need tweaking
June 28, 2020

Glasses slide down my nose whenever I bend over, also they are tinted indoors.

Date of experience: June 27, 2020
Iowa
1 review
0 helpful votes
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The selection process of finding the glasses i wanted was very easy. I was very pleased with how easy it was to input my prescription. The frames are beautiful and very sturdy and fit my herculean face very well. I make these glasses look good. Thank you

Date of experience: June 27, 2020
Wisconsin
1 review
0 helpful votes
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New purple frames
June 28, 2020

I received my second pair of new glasses from EyeBuyDirect in the mail. I looked them over very carefully before putting them on and am very pleased with them. They are everything I expected with comfort along with a quality fit without adjusting them at all.

Date of experience: June 27, 2020
New York
1 review
0 helpful votes
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June 28, 2020

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Date of experience: June 27, 2020
California
1 review
0 helpful votes
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Love them!
June 27, 2020

They shipped so fast and i'm in love with my new glasses.

Date of experience: June 27, 2020
North Dakota
1 review
0 helpful votes
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Satisfied, recommend
June 27, 2020

Self explanatory, easy and quick to get me exactly what I wanted.

Date of experience: June 27, 2020
California
1 review
0 helpful votes
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Amazing!
June 27, 2020

Was skeptical if they would actually work and look nice, they're great!

Date of experience: June 27, 2020
California
1 review
0 helpful votes
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Great Experience!
June 27, 2020

Quick delivery and good service! Very happy with my product.

Date of experience: June 27, 2020