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Eyebuydirect

4.6

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From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,668
value
5,189
shipping
5,189
returns
132
quality
5,292
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1 review
0 helpful votes
Follow Michael F.
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The glasses do the job ok
April 14, 2026
Updated review

It has been at least 6 years since I discovered eye buy direct. I will never buy glasses in a brick-and-mortar store again. The screws on the plastic house brand low-end frames don't come loose like the metal frames I have used in my early adult life.

Date of experience: April 4, 2026

It works
March 19, 2026
Previous review

My experience was fine. You ask too many questions.

Date of experience: March 8, 2026
California
1 review
0 helpful votes
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Painless
April 14, 2026

Probably the easiest thing ive done is order glasses on eyebuydirect. Evrything is probably 40% less expensive than my local options and the shipping has been vry fast. Glasses were made to spec perfectly the first time and I had the easiest adjustment period with my new vision. Only using this service from now on for my Eyewear needs.

Date of experience: March 23, 2026
Minnesota
1 review
0 helpful votes
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Giving EBD another chance
April 14, 2026

Ordered 2 pr about 2-3 years ago. Never quite fit right (too tight at temples). Ordering based on size specs from glasses I know fit me great (from another online vendor). Will see if they fit/feel right when I get them. Also, had some trouble figuring out how to get 35% off coupon to apply. Finally figured it out, but no place at checkout to enter code.

Date of experience: April 4, 2026
California
1 review
0 helpful votes
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I had a really positive experience with this prescription glasses website. My initial order had a small issue, but their customer service team handled it quickly and professionally. They replaced my glasses without any hassle, which I really appreciated.

The communication was clear, and they made the whole process easy and stress-free. The replacement glasses arrived in great condition and matched my prescription perfectly.

It's not often you find a company that stands behind their product like this. I would definitely order from them again and recommend them to others!

Date of experience: March 29, 2026
Georgia
1 review
0 helpful votes
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Love EyeBuyDirect!
April 14, 2026

This site was recommended to me by my sister in law and I've never used another provider since. All my frames have been fabulous, they even fixed my order when I entered the wrong script. They donate returned frames, what more could you ask for? I always recommend them to anyone and everyone that mentions anything about needing glasses!

Date of experience: April 4, 2026
Georgia
1 review
0 helpful votes
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Selection and Purchase
April 13, 2026

I ordered two pairs of glasses recently and I have been very pleased.

Date of experience: April 3, 2026
Michigan
1 review
0 helpful votes
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LOVE THESE GLASSES
April 13, 2026

I have been a long time EyeBuyDirect customer and I keep coming back for more! These glasses are great quality and you can't beat the prices and discounts they are always offering!

Date of experience: April 3, 2026
Tennessee
1 review
0 helpful votes
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So excited to use insurance!
April 13, 2026

Great prices on endless options for glasses.

Retail stores were wanting to charge me $200+ for one pair WITH insurance. I'm able to get three pairs for less than that here!

Date of experience: April 3, 2026
Missouri
1 review
0 helpful votes
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Never Disappoints
April 13, 2026

I have bought several pair of frames and different types of lenses from EyeBuyDirect and have never been disappointed. I will continue to buy from this company and recommend them to friends and family often!

Date of experience: February 1, 2026
New Jersey
1 review
0 helpful votes
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Good!
April 13, 2026

Was not too happy with the bifocals as it will take getting used to.

Date of experience: April 3, 2026
Missouri
1 review
0 helpful votes
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Always great
April 12, 2026

I've had issues with glasses and prescriptions in the past but Eyebuy has streamlined the process and made it so much better. The same glasses are always more expensive elsewhere.

Date of experience: April 2, 2026
New York
1 review
0 helpful votes
Follow Gussie R.
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The frames and glasses with prescriptions are excellent quality with excellent service at discounted prices plus additional coupon codes.

Date of experience: April 2, 2026
1 review
0 helpful votes
Follow Patricia S.
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It's always something!
April 12, 2026

I can always find frames that I like at EyeBuyDirect. And usually at a pretty reasonable price since I like to have a 'back up' pair. Not a long wait period, either. They also come in a nifty cardboard box (along with a glasses case) that I can repurpose for nicknacks!

Date of experience: April 2, 2026
1 review
0 helpful votes
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Great pair of glasses
April 12, 2026
Updated review

Purchased two pairs of eyeglasses and they fit great. They are lightweight and fit very comfortably. My only feedback is that the bluelight/anti glare coating is different from my previous pair of glasses, which I purchased elsewhere. My previous pair of eyeglasses has a bluish coating while the coating on my eye by direct glasses appear to have a blueish/green coating.This difference in color is slightly noticeable when I use my glasses.

Date of experience: April 2, 2026

Easy
March 21, 2026
Previous review

Easy, except my prescription was incorrect

Date of experience: March 11, 2026
1 review
0 helpful votes
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Love the glasses gorgeous, & great quality
April 12, 2026
Updated review

Great experience from browsing around on the page all the way to paying I was able to buy 3 pairs all amazing beautiful pairs I keep getting compliments on them and I continue to rave about website when asked where I bought them

Date of experience: February 26, 2026

Loved the variety of glasses and exited to see what...
March 6, 2026
Previous review

Loved the variety of glasses and exited to see what comes in.

Date of experience: February 23, 2026
1 review
0 helpful votes
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The perfect pair of glasses.
April 12, 2026

There was a mishap with my prescription. I could not see anything when I received my glasses. I call them back and in a few weeks I had my replacement.

Date of experience: April 1, 2026
Missouri
1 review
0 helpful votes
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Glasses had to be returned.
April 12, 2026
Updated review

I sent a prescription from March 6th. When the glasses arrived, the right lens was not acceptable. My vision was blurry from that eye.

Date of experience: April 1, 2026

Great prices.very easy to deal with
March 22, 2026
Previous review

Great prices.very easy to deal with.

Date of experience: March 11, 2026
Virginia
1 review
0 helpful votes
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Lots of options
April 11, 2026

I've bought all my glasses here lately. I like that when my vision doesn't change I can just use the info from prescription easily and I can ship for them while waiting at my kid's karate class.

Date of experience: April 1, 2026
Illinois
1 review
0 helpful votes
Follow Miatta K.
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I've been with eyebuydirect for a few years now and I absolutely love it. I have bought many glasses, I cannot tell you of any that I was really dissatisfied with. I have gotten so many compliments on my glasses, where can you go and get quality glasses for such a great price. Everyone that I recommend to buy from eyebuydirect have all been very happy and if you decide to get your glasses from here you will be very happy.

Date of experience: April 1, 2026
Kentucky
1 review
0 helpful votes
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Best value on the web
April 11, 2026

I always recommend when people compliment my glasses. I have many many colors and styles and once you tell them the price, they understand why. Great product and great services. Always 100% recommend

Date of experience: April 1, 2026