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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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Site is easy to navigate, but would be helpful if one could enter current frame size and be informed which frames would likely "fit". I ordered two pair and neither fit the bridge of my nose... one so poorly the lenses end up about 1.5 cm about my eyebrows! Have to push that pair way out on my nose in order to get the lenses positioned well enough to see properly. Probably will not buy again from here.
Site is easy to navigate, but would be helpful if one could enter current frame size and be informed which frames would likely "fit".
Everything was easy to do, but the glasses took longer than expected to make, and then mail was very slow as well.
This is my third time buying, I never have issues and I love the 14 day return policy in case they don't fit. Thank you.
This is my third time buying, I never have issues and I love the 14 day return policy in case they don't fit. Thank you.
Lots of good choices and all the complex details are made very easy
Lots of good choices and all the complex details are made very easy
Not the first time I've ordered, experience was as expected
Really quick and easy. The many options are well organized.
Really quick and easy. The many options are well organized.
Loved my new sunglasses. They were exactly what I want and a great price.
It was relatively easy. I hope the glasses are right! Lol
It was relatively easy. I hope the glasses are right! Lol
So far so good. Other than the nose type eye pads I selected I think they are just as good as anything I ever purchased from my eye doctor. I highly recommend EyeBuyDirect
Overall I love the glasses. But it took time from the order to the product being received. I did always get a response to my concerns and I appreciate that very much. Perhaps because of the time over Christmas, delivery times were longer. I am very happy with having them arrive and now able to wear them. Thank you!
Great website and many affordable selections here.
Great website and many affordable selections here.
It wasn't great, it wasn't bad, it was ok
My lenses get very smudged and it's very hard to clean. The one temple came loose after only having the glasses for two weeks. Would probably not shop here again.
My lenses get very smudged and it's very hard to clean. The one temple came loose after only having the glasses for two weeks. Would probably not shop here again.
So easy to order frames! Seeing images from other reviewers really helps see how the glasses fit and helps narrow down a good-fitting pair.
So easy to order frames! Seeing images from other reviewers really helps see how the glasses fit and helps narrow down a good-fitting pair.
The site is very user friendly, with many frame options. Prices are extremely reasonable, especially for someone who wears progressive lenses. I was very pleased with the online experience, as well as with the speed with which my glasses arrived. The glasses themselves were sturdy, prescription was correct, and I have no complaints. Would definitely recommend!
The app needs some work, but overall it is a simple process. I purchased two pairs of glasses, one of which wasn't what I expected based on my measurement, picture, or size selection. Overall, good buy.
The app needs some work, but overall it is a simple process
I ordered from your company it was very easy. My 2 pairs of glasses came very quick. Great way to get glasses.
I was a first time buyer of online prescription glasses. EyeBuyDirect had a very informative process that assuaged my concerns and resulted in an easy experience. They offered a varied and unique selection of frames. Their virtual try-on is a feature I appreciated and helped my decision-making process.
An easier way to compare options from the shipping cart would be an appreciated feature.
Great selection. Very informative process. Virtual try on is a feature I appreciate.
An easier way to compare options from the shipping cart would be an appreciated feature.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members