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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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The best way to describe the overall experience is that it was easy and convenient to use.
It was good! Took a bit longer than I expected but still happy with the whole thing.
Fast, easy, affordable, convenient, a variety of styles to choose from
Was able to get my prescription and was very happy with my new glasses
Received my glasses and they are fine. Progressive lenses, including sunglasses. Took a little longer than I expected but service was great.
While you can see a virtual preview before buying, it's hard to get a "feel" of the glasses. Feel for the nose bridge, feel of the overall weight, and feel of how the thickness of frames look when wearing. Overall, I would buy again, due to pricing but, it's very hard to try before you buy.
Ordered two pairs of glasses for my 2 glasses wearing children. The quality is great and they love their new frames.
Order was easy and quick. Frames were great value, will be ordering again
Quick and easy- love it! Needed glasses for husband quick and this worked wonderfully
The glasses just don't fit me. I have a small head and face I guess. I buy the kids glasses, but then they they are not wide enough. I would love to have more options of extra small for adults.
Not so great need to return one set of glasses due the nose piece falling off after one use
Good, but would like faster shipping options. If I could have my glasses shipped in 3-5 days instead of 7-14 that would be great.
Quality frames and lenses. My lenses are progressives and they are perfect.
Easy and quick! Item came super fast, within 2 days to Hawaii. Product came with nice case and glasses were very good quality
Hi, I'm more please with the my on line order than ever before. The fitting, the shape of lens fitting the actual frame. I'm considering buying a second pair of my "Claudia " lens. Well done!
They sent the wrong prescription, I sent them back. They promised to replace then made excuses for 6 weeks, while sending me emails everyday asking me to buy glasses. Finally demanded a refund after to 10% off offers to wait. Will not trust them again. *****BUYER BEWARE ******
There was a large variety to choose from. I found what I wanted and then the ordering process was simple.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members