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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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Ordered 4 pairs, all arrived within 2 weeks of ordering. All 4 fit great and are in great condition.
The shipping process is much faster than other online order companies.
The glasses are perfect and the buying experience was super easy and convenient.
Awesome…easy to order get the right size… price good!
I previously ordered from a competitor and was disappointed by how few extra-large frames they had. EyeBuyDirect has a much better variety in styles I like!
Love my new sunglasses! I keep getting compliments everytime I wear it.
Cannot review prescription prior to final step of placing order. Glasses are perfect, Immediately was able to use the progressive lenses with virtually no eye training.
Cannot review prescription prior to final step of placing order.
Been using EBD for years. Great customer service! Their frames are made of great quality as well.
The process was very easy and cheaper to do online. I will recommand EyeBuyDirect to my family and friends.
Love these glasses! And very reasonable priced! Would highly suggest!
Both glasses looked more similar in person than online, one was poor fitting on the nose, face
I have bought several pairs of the Hanoi sunglasses over the years. They look great and are good quality. I buy wear contacts, so I get them without prescriptions. Much less expensive than high end fashion glasses.
I $#*!ING HATE EyeBuyDirect for the fact that they now innundate my email box with an $#*! $#*! irrelevant email every goddamn $#*!ing 4 hours. Good product at good price but because of the $#*!ing emaul rape, I will tell everybody to stay away from EyeBuyDirect and that your product and everything SUCKS ans it's a ripp-off and that they should never ever ever use EBD
If a discount code is only good for a certain period of time, that should be stated on the website. I selected my eye glasses that I wanted to order and wanted to think about it for a day or two. Once I decided to order then, the original discount code was no longer valid. I did get another code and I was satisfied with that discount. Just should be more transparent regarding when a discount code expires. Thanks
Been using Eyebuydirect for years, we had a hiccup one time and they fixed it.
The new ordering system is even better now.
Happy to shop here.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members