On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Excellent product affordable price. Filling up space because you're making me write more words. Please don't make customers write a certain amount of words
Updates on mfg. And delivery were longer in time hen would have expected - item said was still in transit when it arrived / took over 3 wks to make
The glasses are High quality and great selection and pricing
The process in selecting frames and lenses was very easy. There is a large selection of Eyewear to choose from which I love. I would definitely recommend EyeBuyDirect for your purchase of glasses.
I love how easy it was to put all of my prescription information in on the website, choosing a frame that fits my face, the whole experience was very pleasant. Definitely shopping again
I returned the sunglasses because the right eye was not correct. Very nice service!
I love my new Ray-ban sunglasses! Had I gotten this from a regular optometrist, it would've been astronomical considering that I added my prescription. EyeBuyDirect has plenty of sales and deals and I would like to try a non-branded glasses to see the quality of them in the future.
Purchased several pairs of glasses from Eyebuydirect. Prescription is accurate and glasses are as described every time. Cost is often hundreds (yes, hundreds) less than you would find in a brick and mortar store with utilization of coupons.
Easy affordable and cute! Will definitely buy more glasses from them!
Pleasant and exactly what I wanted. I was able to get prescription sunglasses and a pair of reading glasses that matched my needs.
Sent my prescription lots of fram choices just ordered another pair. Really like that they donated a pair to a needy person
I ordered 3 prescription glasses but I ordered the wrong lenses (twice) and one was a mistake on their part but after reaching customer service they gladly and patiently worked with me in correcting my order and soon I had new the ones sent with the fast delivery ever.
Great experience. I love buying from EyeBuyDirect and will continue for all my eye glass needs!
Recently lost my Glasses and had to get a new pair asap. Saw the perfect pair online. Shipping was super fast. Honestly great fitting Glasses and really stylish
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members