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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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I like EyeBuyDirect, because I can order several glasses, to match my style, work (professional), social event, casual day (everyday use), or even a beach day, without breaking the bank. The quality of the glasses is great, and survive the year-long of the prescription.
The fit is good - the progressive lens are more like bifocals and hard to adjust,
This has been by far the easiest experience I have had shopping for prescription glasses. Love the "Try On" feature! It actually works unlike other online spectacle retailers. I have five specs from you guys and each prescription has come out perfectly. Keep up the great work!
I was really impressed with the ease of shopping for glasses from the web. The ability to virtually try them on to see what they look like was very helpful in making a choice.
Customer service is top-notch! I love the selection of glasses and they are all very affordable. They support charities, have loyalty perks, and I will keep coming back for even more. Purchased a boatload of prescription glasses and cute sunglasses. Love this place. Very satisfied customer!
Customer service is great—quick and responsive. Wish I could say the same about the product. First pair broke after a few weeks—left arm just snapped in to. Replacement pair looked so cheap. Thankfully, they allowed an exchange. Holding the third pair is the charm.
I'd never bought prescription glasses online so I was a little skeptical about how they'd fit, and the overall quality. I got 2 pairs and I love them. I picked out my prescription sunglasses first and then found some prescription glasses named "KAT" (which is my name) so I bought these out of impulse(BOGO sale so I thought why not) Let me say, I do NOT regret the impulsive buy at all. I will be ordering again in the future!
Easiest experience I've ever had buying glasses online and I love these glasses!
This was my first experience buying glasses online. The process was quick and easy. I even understood how to enter my prescription. Gonna use again.
Good customer service and great products. Very happy!
Received a wrong prescription, immediately notified and they sent the corrected prescription immediately.
Easy to use site but difficult to determine quality of glasses. Shipping took a long time.
I had to be patient for them to be ready. But I'm very satisfied with the result. The frame is sturdy and I love the design.
Prompt easy to use service. I was impressed with the quality of my new glasses
Wasn't sure if they would work as I have a complicated (progressive) prescription but they are great!
Ordering was great, great selection of frames, great price, they made sure my prescription was correct before making my order. Loved that for me.
Great experience ordering a spare pair of glasses for my boyfriend. They are great quality for the price!
I reordered a pair of glasses because mine broke. It was just like the original one. I always value the quality of service from EyeBuyDirect.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members