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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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It was hard to find what the sizing should be of Small to Large, e.g. It took me a bit of selecting to see that each frame had different sizing. Some in my size were mediums, others larges.
After receiving the glasses, I am very happy with the fit and quality.
It was hard to find what the sizing should be of Small to Large, e.g. It took me a bit of selecting to see that each frame had different sizing. Some in my size were mediums, others larges.
The website is easy to navigate. I LOVE the try on feature. I know that I'm getting quality glasses for a great price.
Excellent technology to virtually try on glasses, easy order process and communications were timely.
Very satisfied!
Thank you
The glasses I received were a great quality. They arrived fast and were reasonably priced. I liked them better than the ones I bought from the eye doctors office. They were only a fourth of the price I paid at the eye doctors office
I ordered two things, they fit perfectly, look good, arrived within their quoted time, and shorter then expected, I was informed throughout the process when they received my order, when they were making them, and when they shipped them, the glasses are of good quality, and FAR cheeper then anything you would get at an eye doctor.
In general, I'm happy with EyeBuyDirect, but I often find that they either don't have the style I want (round light tortoise shell) or if they do, they don't have my size (medium). The St. Michele (my fourth pair) is OK, but I'm ready for a change. I must be hopelessly out-of-date since I'm not ready for the brightly colored glasses yet. I would still recommend that a friend try EBD just in case they have what she wants.
Even though these frames are the same size as my current glasses that fit very well, these glasses look tiny and awkward on my face. I'm not a fan at all.
Love this purchase. Ordered sunglasses a few months ago but ordered size L. They are a bit too big and slide. These are a M and fit perfectly. So much better. Glad I gave it another try.
I used EyeBuyDirect to buy a backup pair of glasses. The lenses are absolutely perfect - and my prescription is quite complex, I got progressive lenses. I couldn't be happier.
The price is amazing. Even for progressives, it was a tiny fraction of what I paid at my optometrist.
The frames are noticeably lower quality than name-brand. They're more than adequate for a backup pair, but I do wish EyeBuyDirect offered mid-range frames that are closer to the same quality as premium frames, but at a more moderate price.
Other than that, no complaints at all!
Good. Its my first buy. The 1st impression I feel lents fragile and soft, thats what I need time for see if are durable. But they are pretty, love the color and perfect size.
I love my EyeBuyDirect glasses... I was a little bit sad that one of the lenses already popped out in one of the frames on the 2nd day wearing them. But I love my rx sunglasses!
Love shopping at EBD! Better glasses yet cheaper prices than what I used to pay for shopping in a store.
Shipping takes too long and when you need your glasses, you need your glasses
My experience with Eye Buy Direct was a pleasure. My glasses fit great and the price was a great savings compared to what I would have paid in a doctor's office.
Thank you so much.
Overall very easy to order and delivered in a timely manner
I am satisfied with the product and the whole experience. Easy and fast. Decent quality.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members