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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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I tried the camera preview of the glasses. But upon receiving the glasses, they are much larger than what appeared online. I will probably only buy where I can actually have a real try on in front of a mirror.
Very satisfied with customer service answering my question
(spanish) La verdad que llegaron súper rápido mis espejuelos y si son la receta que pedí, si pude a verlos escogido mas pequeños pero fue error mío, y son exactamente como se ven en la foto, en ningún otra tienda van a encontrar precios tan buenos.
I love my glasses from here, it's cheap and easy. Because they aren't expensive, try to understand you're paying for what you get. One annoying marketing scam they do is the 2 day shipping for $38. I fell for it twice and each time my order was still processing after 5-7 days. It has nothing to do with UPS or USPS taking too long, the company is just not truthful with how long it'll take them to make and send out the order. That is really the only negative.
The prescription was not correct in the glasses I ordered, however I reached out to the company and they have been amazing in helping me get this corrected
Great deals and styles not just for me but for my kids as well. My kids keep loosing them would be able to offord to replace if not for this site.
Good good good good good goood good good good good goood good good good good good good good good
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So far, so good. Frames are excellent. Price was good. Need some guidance next purchase.
I saw a sale coming up on EBD and seized the moment. I got a basic pair of glasses with the cutest frames on sale for $20. At this rate I could have a pair for every outfit. Mind. Blown. These are my new favs.
It was a very smooth transaction. Five stars.
I ordered 5 pairs and 1 time and honestly should have ordered 1 to work out the kinks. Overall they are decent for the price. I would recommend upgrading lenses. I did not and although it says antiglare-it is not great and the lenses are not super clear.
Overall good experience. They have a very reasonable return policy. I decided to return the pair I picked. They work fine but, the frame was just too large for my face. They said I can hang on to this pair until a new pair arrives.
I like having the glasses categorized into S,M,L that is helpful for the fit. The styles are great. But best of all the prescriptions are spot on.
These glasses are up to par quality wise for a fraction of the cost!
Third time to buy. Love your large selection and virtual try on. Thanks for fast shipping!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members