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Eyebuydirect

4.6

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From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,656
value
5,189
shipping
5,189
returns
132
quality
5,292
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244,839 reviews

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Virginia
1 review
0 helpful votes
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Smoother than the current effort in submitting and completing an order. Software hangups and "chat support" were ineffective in smoothing out the kinks.

Date of experience: November 29, 2025
Virginia
1 review
0 helpful votes
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Disappointed
December 9, 2025

The website was difficult to get around in to get he Tesla needed. The glasses were to have transition lenses and they are barely darkened in the sunlight. Wanted 1.75 readers, but didn't get them. On a good note, the frames are nice. LASTLY, had no way of contacting EyeBuyDirect by phone for customer service huge disappointment).

Date of experience: October 29, 2025
Arkansas
1 review
0 helpful votes
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The ONLY Place to Buy Eyewear!
December 9, 2025

I've ordered several pairs of glasses from eye direct and I've never been disappointed. The quality is the same as what I would expect from my eye doctor at more than half the price. The prescription is exactly correct every time. I have bifocals and they are perfect!

Date of experience: November 29, 2025
Texas
1 review
0 helpful votes
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I love these glasses
December 9, 2025

I bought a pair of glasses from here two years ago, and they're still doing well! They're flexible enough to be sat on a few times lol and cheaper than the ones they were selling at my dr's office.

Date of experience: November 28, 2023
Texas
1 review
0 helpful votes
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Slow shipping
December 9, 2025
Updated review

Bought two pair of glasses, but it took two weeks to get them.
Also when I tried to get prescription sunglasses, the site said none of the glasses would work for my prescription but I was able to get the exact prescription with the same glasses on another site, so I know they were not telling the truth, now I dont trust them.

Date of experience: November 28, 2025

It was easy
November 18, 2025
Previous review

It was easy.

Date of experience: November 7, 2025
New Hampshire
1 review
0 helpful votes
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Good Style, Bad Quality
December 9, 2025

I do love the glasses I get, however the quality is just not there. During my first time buying, shipping took over a month. The glasses themselves have lasted me about a year and a half. However during this time my lenses have gotten scratched, the metal around the nose pads began oxidizing making the nose pads blue, and a nose pad completely fell off. Not to mention the fact that the glasses have a hard time staying on my face, which I don't necessarily care about since they stay on well enough but it was worth the mention.

Again I do plan to purchase from here again. But those are some noteworthy issues.

Date of experience: November 28, 2025
Oregon
1 review
0 helpful votes
Follow Gordon H.
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Glasses were very reasonable and available from a very large selection of frames. Fast delivery. Perfect fit. Quite a number of strangers have come up to me and complimented me on the frames and have been impressed to hear what a good buy a person gets from Eyebuydirect.

Date of experience: February 14, 2025
Oklahoma
1 review
0 helpful votes
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Better than expected
December 9, 2025

Everything arrived as described. Quality was better than expected, best quality glasses I have purchased regardless of price. Prescription was spot on.

Date of experience: November 28, 2023
Hawaii
1 review
0 helpful votes
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Consistent Quality, Easy Browsing
December 9, 2025

Eyebuydirect is always coming out with new frames and great deals. Buying new glasses with them around the holidays has become a bit of tradition for me. Their try-on feature is also very helpful and works seamlessly.

Date of experience: November 28, 2025
Georgia
1 review
0 helpful votes
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Awesome price for awesome quality
December 8, 2025

I ordered for the regular glasses to try out. It was out standing. Very light and comfortable and easy to adjust. I just ordered bi-focal today and cannot wait to receive my new bi-focal glasses.

Date of experience: November 28, 2025
New York
1 review
0 helpful votes
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Your lense prices are too expensive
December 8, 2025

Because I have a high prescription the glasses I wanted to buy were $150 more expensive. I chose not to buy them from your company. The glasses purchased here are a present for someone else, the glasses for me will be purchased somewhere else. I don't see why someone with high prescription should be locked into the most expensive type of lenses with no options!

Date of experience: November 28, 2025
Florida
1 review
0 helpful votes
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Lowest prices
December 8, 2025

No matter where I compare. Eyebuydirect beats everyone and the frames and lenses are always of good quality and everything is returnable within a week if your not satisfied.

Date of experience: November 28, 2025
Delaware
1 review
0 helpful votes
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Selection is Mid
December 8, 2025
Updated review

The glasses all have the same look. You can change the shape and that's all. There's no exciting frames. The glasses I bought ended up looking exactly the same except the temples are different. I didn't even know they were delivered till the survey showed up. I may or may not order again but definitely not for myself.

Date of experience: November 27, 2025

Easy and quick
November 16, 2025
Previous review

This is my second purchase and I would come back. I bought some glasses for my daughter and she loved them, of course she broke them because she is 11. I am not even mad because it's so simple to come back and get new ones. I'm on here shopping for myself and they have such cute options and great deals. I wish they had more shapes available.

Date of experience: November 6, 2025
Illinois
1 review
0 helpful votes
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Easy, cost effective
December 8, 2025
Updated review

I have purchased glasses here several times. It's easy to do with your prescription. If it doesn't include your pupillary distance the site shows how to measure for it. The glasses I get are as good as the ones I buy locally but with better selection. No cost surprises. No pressure. The try on feature helps a lot. I'm very happy with my latest bifocals.

Date of experience: November 27, 2025

Everything is great BUT the checking out
November 17, 2025
Previous review

Great glasses, great prices, excellent customer service, and it is easy to find a pair and "try on" frames. Slow, but easy. It's when I get to the part where I'm trying to pay that I find forms that freeze up, won't let me finish them, even if I change browsers. It repopulated--thanks to Google, I think--and the same thing happened. I refreshed screen and that worked this time without losing the order--I think. I don't always send to the same address. I buy for my granddaughter, for example. I also change to better credit cards sometimes. Please make it easier to do that; I'm going to have to drive to a house I am not currently occupying to get my order. I don't recall my last order date. It was for me and I bought round glasses but it's been a few years.

Date of experience: November 6, 2025
Florida
1 review
0 helpful votes
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Fantastic!
December 8, 2025

The customer service so far has been so worth it. Incredibly friendly and accommodating. I do hope your staff get treated well because they do go the extra mile which is the main reason I continue to use this site.

Date of experience: June 5, 2025
New Mexico
1 review
0 helpful votes
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Me encanta
December 7, 2025

Es agradable poder comprar anteojos desde la comodidad de mi casa y aparte son económicos.

Date of experience: March 6, 2025
Washington
1 review
0 helpful votes
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I used to pay $600 for a pair of glasses; now I can get them for $125 from eyebuydirect.com. I can see just as well from the cheap ones as I could from the expensive ones. Delighted to have found this out.

Date of experience: November 26, 2025
West Virginia
1 review
0 helpful votes
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Great quality a great price
December 6, 2025
Updated review

First time buying glasses online and the experience was easy. The quality of the glasses was awesome and the price surprisingly affordable.

Date of experience: November 26, 2025

Quick and simple
November 15, 2025
Previous review

Quick and simple

Date of experience: November 4, 2025
Montana
1 review
0 helpful votes
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Love it
December 6, 2025

The glasses always arrive quickly and are so cute. I absolutely recommend this to anyone who enjoys having multiple sets of glasses or Who is prone to breaking glasses. I can always find something cute in my price range

Date of experience: August 28, 2025
California
1 review
0 helpful votes
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Repeat customer
December 5, 2025

This is my third time purchasing glasses from y'all. I'm very pleased with my previous purchases. Thanks for offering such reasonable and cool glasses!

Date of experience: November 25, 2025