EyebuydirectReviews 15,997

Glasses came quickly and were in perfect condition. I've tried several online glasses suppliers but Eyebuydirect stands above the rest.

You have many options that say this is how much it cost, but then you forced me to pay for other things when I make that choice. So I choose something. That's $99. But now I have to choose another thing for $120. Or $50 or whatever. It would be more transparent to give me one price, or an estimated price for the entire purchase.

I have ordered several pairs of glasses... and customer service promptly handled any issues I had! Nailed the prescription each and every time!

I love your Service & prices! For glasses with my high prescription i would have paid over 600€ in Germany. I've always recommended you to my friends and family!

The customer service gal was pleasant, informative, helpful and addressed all of my concerns without question. 10 star in my book

Although I've had some issues with the glasses I've purchased (plastic frames have cracked and posts have come appart) given the reasonable pricing, I've been totally satisfied

I've ordered several times over the years. Glasses are great and hold up well. Almost always perfect. One pair had wrong nose diameter listed which meant I ordered a "similar style" that kept sliding down once but considering the number of orders - one not perfect is pretty fabulous. And returns are easy.

Nice glasses. I had to call customer service twice because I wasn't sure about measuring and the difference in transition lenses. My phone call was answered right away, and they explain things to me in detail. I bought 2 pair so far.

I was worried about ordering prescription lenses online, but because of friends' positive experiences, I visited the website. The steps of "trying on" frames was fun. The entire process of a pleasant surprise. And the eyeglasses that arrived exceeded my expectations.

Have purchases glasses from other sites, and have problems. No problems here at Eyebuydirect. Ez to use menus, fairly quick to receive glasses. And they are CORRECT the first time
Thanks,
Stan Reeves

I've purchased 5 times from them and have never been disappointed and I get SO many compliments on all of my sunglasses and glasses. They have great prices and great customer service!

EyeBuyDirect delivers great quality, stylish frames, and fast service at unbeatable prices. Ordering is easy, prescriptions are accurate, and the virtual try-on tool is reliable. Customer service is responsive and hassle-free, especially with replacements or adjustments. Excellent value and consistently smooth experiences—highly recommended.

It took nearly a month to get my frames. I kept receiving cheery little messages about how they were working hard on my order but I would receive them soon, etc. More important there never was an explanation. When I received the frames they looked the way I had expected and they fit well. I have now taken them for lenses. But I do not intend to use eyebuydirect again.

I bought a pair of inexpensive eyeglasses to test out the site. I was happy with the service, so now I am buying a more expensive/higher quality option.

I have ordered all my glasses from here for the last five years and I won't be changing any time soon. If there is an issue eyebuydirect is on top of it right away, best costumer service. Good quality too, just because there are discounts or "cheaper" options, it's high quality.

We ordered a pair of glasses my daughter picked out, and she absolutely loves them. The ordering process was easy, and they arrived much faster than expected. I was so impressed that I ordered another pair for my other daughter. I would definitely recommend EyeBuyDirect to anyone.

Checkout process made me enter my card information 4 times and kept telling me to refresh my page before I could check out. I did multiples times and it still wouldn't work.

Smoother than the current effort in submitting and completing an order. Software hangups and "chat support" were ineffective in smoothing out the kinks.

The website was difficult to get around in to get he Tesla needed. The glasses were to have transition lenses and they are barely darkened in the sunlight. Wanted 1.75 readers, but didn't get them. On a good note, the frames are nice. LASTLY, had no way of contacting EyeBuyDirect by phone for customer service huge disappointment).