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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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Love eyebuydirect and the many options they offer. I usually order glasses on the cheaper side but I needed some solid glasses for work and wanted transitions so I didn't have to switch between glasses and sunglasses and the Oakley fit close to my face and are exactly what I needed.
It took a bit longer to get my glasses then my husband did on zenni. But the glasses were less expensive and fit much better than the ones that I've gotten on other sites.
Had to make a return for a wrong prescription. They made it super easy and replaced the glasses at no cost.
Great service! Filled order quickly! Quality materials! Great selection!
4.8 / 5 cute frames, easy buying process, the stock photos weren't very accurate but the review photos saved it, made my choice based off of those.
I was disappointed to get my glasses and have the wrong prescription in them. The pupillary distance was incorrect. Evidently what I needed was not available in the frames I ordered. I wish this just simply could not happen via website design, but somehow I got it done, but pretty sure I did not change the numbers. I asked for a return, and that has been handled well, but I have not selected my replacement set yet
Great choices and great prices
I used some of my rewards and was very happy with the results
I always buy my glasses here
Nice and easy experience
Nice and easy experience
Nice and easy experience
Nice and easy experience
Nice and easy experience
The try on tool is key. Best of any eyeglasses retailer out there. And the reason why I purchased my glasses from eyebuydirect.
It was very easy to order.,Everything was self explanatory and I will be ordering again. Thanks for your help.
Fairly quick turnaround time. Good selection as well good discount codes if you are a regular or at least yearly customer.
All was good. MY only issue is the emails that flow after order. Do not mind occasional ones, but daily ones, are a PITA. (pain in the...). Maybe limit to 1 a week.
Overall fine as usual. I have noticed that your frame sizing feels a little skewed and I know glasses already fit weird on bigger headed people but I think bigger headed models are a must lol
Quick, easy, painless, enjoyed the entire experience
Once your prescription is entered - shopping for glasses is quick and easy! I"ve used this site many times as I am one that constantly loses my glasses. I watch for the "sales" and order a few pair at one time so I always have a pair and I can put a pair in different rooms of the house, keep a pair at work, keep a pair in the car, etc. I love eyebuydirect and will continue to use them for my prescription eyewear!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members