On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
EyeBuyDirect makes it super quick and easy to order new glasses, and they're not only affordable but they come quickly and they have a wide selection of frames and lenses to choose from. I honestly don't buy glasses from anywhere else.
I put in order I get my glasses so much better than my previous experiences
I wasn't too sure on all of the selections, ended up ordering shades instead of transitions. So I ordered another pair and checked a few things before ordering.
I have always had great luck with eyebuydirect and the glasses I have received. I have recommended them to many family and friends.
I broke a frame, and I dont need the lenses. I buy a lot of glasses from you guys.
Returning customer! Very happy to be back and place another year of updated glasses.
Surprising quality without breaking the bank. Recommend to people who don't have insurance to cover frames
Customer service is wonderful, and I love the try-on option
Your website is confusing when ordering non-scrip lenses, then trying to get to check-out... I love your Chillax frame, but this is my third one - the bridge/screws are VERY delicate and if they break are impossible to repair.
Love the quality for the price! Super cute styles, and I don't feel bad about getting new ones every year since the price is so good!
Always have a positive experience with this website and no issues.
Good quality service and they get here on time and service it's great
Love the glasses I got, plus the lowest price and highest quality. So happy I am buying a second pair with the money I saved.
Always have a good experience buying glasses for my family.
I have been getting my glasses here for the past 4 years and love it!
Don't buy in store! Eyebuydirect all the way! Quality and affordable!
Always fast cheap and easy. Plus great discounts. Large selection and wide range of costs to fit my spending budget.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members