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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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Got what i wanted, they had exactly what i was looking for. Easy and fast process.
I absolutely love how cheap yet durable the glasses are. Always a go to for glasses
The website is not very clear about how to add to the cart. Your messenger service was good.
I needed to return my glasses and their agent helped me order a better fit
Always great service but it does take a little while to get the glasses. And shipping options for faster shipping aren't great.
It was good. Prices are great since I am retired and on a fixed income.
I've had trouble picking frames at my eye doctor but this website has so many different frames that i like
I have bought 2 pairs of glasses from here and loved each of them. Ordering my third and hope i love them as much
Best value around and very easy to purchase. All of my prescription information is stored.
Great prices & super fast service. Looking forward to buying more
Had a great time shopping for my boyfriends glasses! Definitely
Seriously. I have glasses for nearly every outfit now! I love the affordability and the customizability
I once ordered a pair of glasses on my very first eye buy direct account that came broken. When I called for a refund, I was told that I would not be able to return my glasses should this happen again, nor would I get a refund in the future. I stayed away from ordering for years before ordering another pair of glasses on this new account. I don't understand why I, the customer, should be forced to keep merchandise that is broken before my even being able to use it, especially given the price I pay for some of my glasses. I've never bought an expensive frame for this reason, your protection policy is not reliable for me to make a serious purchase.
My Laquer model reading glasses were very comfortabla and slylish. Many people gave me compliments.
I'm ordering my second pair with my new prescription.
Wonderful glasses delivered each time! I've had a pair for over two years that I still wear!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members