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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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Have purchased many pairs from EBD. Only one received incorrect...and I put in some incorrect information, so not EBD fault.
I like the business and frames but the search engine stinks. When you go back after youve applied filters it loses the filters applied
I love the prices, but I wish that there was a choice to change the arm length when you find a pair of frames that you like.
The frame I picked did not fit my facial structure and they immediately corrected it.
It was so easy to navigate the cite. Very happy with the quality of glasses.
Every pair of glasses that my family and I have ever purchased from eyebuydirect have been excellent. Keep up the great work! 🙂
I have referred many people to your company. I've only had great customer service, including by phone, great quality, and happy experiences. This week I went to LenseCrafters to compare prices. They wanted more than $1,000 for a comparable product! I really appreciate your prices and the cute styles you keep up to date. Thank you!
Love the available styles and great deals I found. Happy to repeat business.
Got what i wanted, they had exactly what i was looking for. Easy and fast process.
I absolutely love how cheap yet durable the glasses are. Always a go to for glasses
The website is not very clear about how to add to the cart. Your messenger service was good.
I needed to return my glasses and their agent helped me order a better fit
Always great service but it does take a little while to get the glasses. And shipping options for faster shipping aren't great.
It was good. Prices are great since I am retired and on a fixed income.
I've had trouble picking frames at my eye doctor but this website has so many different frames that i like
I have bought 2 pairs of glasses from here and loved each of them. Ordering my third and hope i love them as much
Best value around and very easy to purchase. All of my prescription information is stored.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members