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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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The website was a little glitch-y but I'm buying during the last 8 hours of the black Friday sale so that could have something to do with it. I was able to get glasses for my Husband and I for less than $60 including shipping so that's wonderful!
Love eyebuydirect! Been using them for 10 years! Free shipping too!
The capability to see the prospective glasses on your face really helps deciding which frame to buy. Honestly, if it weren't for this specific feature, I don't think I'd buy any frame online because I'd feel the need to always buy a frame in-person so I know what it looks like on my face.
Easy to use, plenty of options!
I have purchased in the past and always pleased with quality of eyewear.
I have been a customer for four years. This is my favorite site to shop for eyeglasses.
I bought the wrong glasses the first time I ordered and when I contacted them it was no problem. They didn't give me a hard time, they just told me it was fine. I feel comfortable ordering from them again.
It was so easy, I can't believe I didn't do this years ago! Buying my second pair now.
Very pleased with service from last time and hoping for more of the same
I love eyebuydirect. The website is easy to use, the return process is easy, and they have lots of great deals on cute glasses.
Easy, to purchase and easy to find a good pair of frames that I like
The last order did not provide the same level of vision as previous orders
First order last year was the first time I actually had a pair of trifocals that fit and I could see with. As usual I have a new Rx.
Everything was absolutely great! I love this place as I always find something I love!
They are great glasses hold up very well and last for the warranty time
Ive ordered thru this website for the past 4 years and have loved all of my glasses.
All good service in the past. The styles are great and all glasses are quality.
I've used Eyebuydirect for years, and every order I have received is perfect. I've rarely had any issues with the glasses and the problems I had were either user error or wear and tear of my glasses over years of everyday use. Highly recommend buying glasses from here!
This is the only place I've bought frames from. I love it and I'm a returning customer!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members