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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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Hundreds of frames to select from, lots of options for lenses and prescription, and very good customer service when things aren't right. My favorite place to get glasses
Always see something I like and at an incredibly affordable price.
Staff was helpful, always has deals to allow me to get 3 pair for the price I pay at the doctors office
Its bad not to be able to buy premium brands. Would like for the company to add shipping to PR
Love eye buy! My glasses are still in amazing condition (purchased 2 years ago) and I can't wait to get my new pair! I went with the same type of look just different color and slightly different prescription. I always get compliments on my glasses and they didn't break the bank! Great quality.
I had compliments on my glasses every time I wore them! So when I had my eyes examined yesterday I came back for more sunglasses!
I've loved the glasses i've gotten and the price is great. Customer service was ok, not great once when shipping got screwed up. They fixed it, though.
THIS is the way to buy glasses online! Excellent frame selection, and clear instructions for completing the order at every step of the way.
Everything I could have ask for, great second set of glasses
Love the frames I purchased they fit perfectly and the quality of the lenses
Amazing service and product! They have a variety to choose from
This makes buying glasses painless and economical! I love this site!
My package came very quick and everything was in good condition.
When I need affordable extra pairs this is my go-to. The time to receive and quality of the glasses is comparable to my optometrist's office, but the value is not. This is great if you want to buy from the beginning or just need an extra pair 🥰
I usually receive orders pretty quickly and they are well packed so never arrive damaged. Glasses are low cost and comfortable to wear.
Many selections and affordable prices. Smooth delivery and great quality glasses
You cannot beat the cost and quality...and when I have had a purchase not work out, returns and refunds were easy. Cannot recommend enough.
Straightforward, no hassle. Easy to navigate through selections and cart to payment.
I have bought from Eyebuydirect many times. I appreciate that I can go back and buy the same pair of readers over and over again, because I use, lose, and abuse them.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members