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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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It is very easy to order on line and the glasses have always been spot-on for me. I like my optometrist but her prices are 3x these!
I had to call twice for refund, you guys want me to spend all my money! EVIL!
I have been an Eye Buy Direct customer for a few years now...and I have never even once had a complaint. The eye glasses and sunglasses are of good quality, very comfortable, and always affordable. I am a lifelong customer~
I had a good experience ordering glasses last time. The price is affordable and the glasses look good.
Affordable prices, a lot of options to choose from, and fast shipping!
Love your quality of glasses and excellent timely service and customer service
It'd be nice to be able to edit your glasses after they're in their cart (apologies if this feature exists and I missed it)
I had to make an exchange and eye buy direct made it quick and easy! And I love the replacement I received.
Shipping is always fast. The glasses are great quality and the prices are amazing!
Easy ordering and variety of lens options and price range and styles
The only problem was how to reorder the same glass's with the new RX A call to your help line and they walked me through it.
Easy site to specify and purchase new glasses. If you know your prescription the rest is easy.
I've gotten several pairs of glasses regular and sun and I will continue to purchase again and aging great quality great experience
I've used this Eyebuydirect for years. I like all the filters to find multiple options that fit, and that range of prices for frames and lenses. It's more affordable than anything I could get from a brick and mortar store.
I have been purchasing EBD glasses and sunglasses for years and always have had an excellent experience with product quality and customer service. Highly recommend!
There was a small frame savings that stopped me from getting another sale. Would like to have option to pay full price for frame and get order saviings
Received glasses quickly and replacement was very easy when my last pair broke
I've been ordering for several years. Always a happy customer.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members