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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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Wonderful experience with my shopping with eyebuydirect.
Easy to order and nice selection of affordable glasses. The add-ons can make the purchase expensive.
Makes buying prescription sunglasses easy and affordable
The glasses are cheaper and that is great, but some pairs I wish were a bit more durable.
Otherwise amazing company.
CHECKOUT WAS FRUSTRATING. THE PAGE REFRESHES EVERY FEW MINUTES AND I WOULD HAVE TO REENETER THE INFO. ONE TIME IT STARTED OVER FROM THE BEGINNING AND EVEN TOOK AWAY THE PROMO CODE. IF IT WASNT FOR THR 35% OFF THIS TIME I WOULD HAVE QUIT. I WILL LOOK ELSEWARE NEXT TIME. THIS IS VERY FRUSTRATING AND A WASTE OF TIME.
Got glasses years ago & their built good! Just have to get new ones since the other ones are old
I ordered glasses in 2021 from here and they held up really well - so I'm back for something new :)
Excellent service, love my glasses affordable! Easy website perfect fit
I just recently received a new prescription and knew that this meant new glasses! I knew exactly where to get them! Second time using this website and so far no complaints I have not been disappointed. Great glasses, great shipping and great return policy!
I used another mail order company, the optometrist checked the prescription and the prescription was off. Eyebuydirect was right on. Now I'm ordering my second pair
Been getting my glasses from here for a number of years now. Just wish they did have a bigger frameless range.
Wonderful price and Quality delivery directly to my front door hassle free thank you so much really appreciate it
Happy with the glasses I purchased! Shipping was pretty quick and packaging was also nice
My last pair had the wrong script, they sent a new pair right away.
Multiple options that fit my facial structure and highlight my eyes. Great fit! Even better prices!
My first order arrived with a problem in the lens construction. I still do not know whose fault it was. Mine in mis-reporting the prescription or theirs in an error in construction. But I reported it and my new glasses arrived very quickly and they were perfect. I am so impressed with their on-line cust.serv. And their efficiency in handling the replacement.
I have been a long time customer of EyeBuyDirect. They have always provided great service and a great product.
I've bought multiple pairs of glasses from EyeByeDirect and have been impressed with the quality of the frames and accuracy of the prescribed lenses. I wear progressives, often times tricky to get right. So far so good, all have been spot on. Ordering is simple and shipping has been quick. And all of it at a very competitive price.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members