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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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Been getting my glasses from here for a number of years now. Just wish they did have a bigger frameless range.
Wonderful price and Quality delivery directly to my front door hassle free thank you so much really appreciate it
Happy with the glasses I purchased! Shipping was pretty quick and packaging was also nice
My last pair had the wrong script, they sent a new pair right away.
Multiple options that fit my facial structure and highlight my eyes. Great fit! Even better prices!
My first order arrived with a problem in the lens construction. I still do not know whose fault it was. Mine in mis-reporting the prescription or theirs in an error in construction. But I reported it and my new glasses arrived very quickly and they were perfect. I am so impressed with their on-line cust.serv. And their efficiency in handling the replacement.
I have been a long time customer of EyeBuyDirect. They have always provided great service and a great product.
I've bought multiple pairs of glasses from EyeByeDirect and have been impressed with the quality of the frames and accuracy of the prescribed lenses. I wear progressives, often times tricky to get right. So far so good, all have been spot on. Ordering is simple and shipping has been quick. And all of it at a very competitive price.
I really liked the glasses I ordered and thought they looked so cute! The lenses were thinner and I liked that the anti glare is included.
The try on simulation is not so precise. The fit on the glasses i received is very very different from the simulation. I had to adjust the PD by around 15mm to get a similar fit to the one i get in real life.
Amazing these glasses never fail. This is always my go to site.
My glasses always arrive before I expect them to and they also exceed my expectations :)
Some of the frames don't last, but some are actually pretty good.
Glasses are great and prices are amazing. The virtual try on is awesome. However, you send ENDLESS emails, mailers, and text messages selling me more glasses. No matter what I do to unsubscribe - you keep sending me marketing messages. It's illegal, annoying, and just the worst.
Have purchased several pairs of glasses for my entire family. Always easy and cost less than the optometrist's office.
I've been very happy and continue to be a happy customer. Fast shipping and great lenses!
Not my first order but every time I've been satisfied with previous experiences.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members