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Eyebuydirect Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality of its glasses, user-friendly website, and competitive pricing. Many appreciate the timely delivery and innovative features that enhance the shopping experience. However, concerns arise regarding customer service, particularly during order delays and the lack of immediate support options. Some customers have reported frustrations with prescription accuracy and issues related to shipping logistics. Overall, while the company is recognized for its stylish frames and affordability, improvements in customer support and communication could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Great variety and information available to make a good choice!
Great service and awesome choices!
Very pleased with the glasses I bought. Great quality and selection!
Don't waist your time at Costco for glasses. Eyebuydirect as what you need for a fair price delivered to your door and the receipt was accepted by my insurance company.
I have never once had a bad experience with Eyebuy direct. I always recommend them to friends and family!
Easy to navigate the styles and very reasonable cost
TheThe first pair of glasses that they sent me where completely wrong. They sente me another pair and they are not very good. I can't see well from far.
This was my first attempt at an online prescription glasses order and I can't be more happy. I am already planning my next purchase.
Choices were great, online prescription entry was simple and prices very reasonable.
Quick and easy with a great selection of styles and more than fair pricing
Super bien depuis 15 ans que je suis client! Toujours satisfait, pourquoi payer plus!
The glasses are decent quality considering the prices. However, the add ons get a little ridiculous.
That being said, I'm happy with my purchase. They're a nice pair for having around the house or in the car when I'm out and about
Très bien pour le service sauf le délai pour la livraison dû à la grève des postes ou il n'y pas eu de suivi.
Le site est très user friendly. J'ai pu essayer mes lunettes en ligne. C'est merveilleux.
Got a Bogo on the same pair. My grandma keeps losing hers, so now we have almost identical back- ups for a fraction of the cost. Perfect.
I got exactly what I ordered. Good quality, low prices, very quick delivery!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members