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Eyebuydirect Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality of its glasses, user-friendly website, and competitive pricing. Many appreciate the timely delivery and innovative features that enhance the shopping experience. However, concerns arise regarding customer service, particularly during order delays and the lack of immediate support options. Some customers have reported frustrations with prescription accuracy and issues related to shipping logistics. Overall, while the company is recognized for its stylish frames and affordability, improvements in customer support and communication could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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After researching 5 online websites searching for best value and price, I chose Eyebuydirect. Was surprised by the price of 2 pairs of progressive eyewear compared to other websites thanks to a discount code for first time users.
Great selection, safe, secure site. Price is amazing compared to other sites
Great product, got here in good timing. Only thing is I did order gold frame and received silver instead. Not a big deal, overall happy with what I purchased
Loved my glasses so much, that I ordered a second pair! My favorite parts of the glasses is the shape and colour of the frame.
The prescription wasn't applied on all parts of the lens. It's only effective on the lower part but gets blurry when my eyes are on the middle-upper parts of the lens.
This is my second time ordering from the company. Very happy with my first purchase. Good quality and service.
Having a hard time finding lenses I like. Looking for more fashionable lens.
Website was user friendly and easy to follow. Prices were great and speed was faster than expected
J ai reçue mes lunettes très rapidement.
Je voie très bien, le prix vs la qualité jaime mieux commander ici que d aller en boutique avec leurs prix beaucoup trop cher
Cela a bien ete, j aime bien. Cependant lorsque j'ai téléphoné personne ne parlait français et je voulais faire changer le nom de facturation et le nom du shipping et ça n'a pas été fait correctement
Easy ordering, but I forgot to add my discount code. I sent a message and they added the discount asap. The glasses were surprisingly good quality & my husband loved them. I will be ordering again.
Website very easy to use. Thanks. My glasses are very comfortable. I'm haven't ha to get anything adjusted. I got transitions on these glasses and I'm so happy the way they work. They just seem to darken and lighten perfectly when I need them to. I haven't had anything like this since I used polarized lenses back in the day and I hated those. I couldn't be happier with my new glasses. Thanks.
Love the glasses i have received. Great deal on the Canadian site.
Easy & quick service. Using the website was the best part.
Ce que j'aime c'est que cela et simple et facile de commander et toujours satisfaite mercii
It was good. BTW, Canadian shoppers don't get a chance for 4 payments through PayPal.
Also, you should seriously consider Affirm.
This isn't my first time buying with eyebuydirect, and I honestly come back because the perks and frames are fantastic. I noticed the newer feature showcasing the 'similar to this style' options, and I think it's super cool!
Clear website. Fast and accurate and easy ordering experience.
Great quality, easy to order, Quick delivery. Very happy overall.
The site is easy to navigate. It is very straight forward, and simplifies the task of acquiring a new set of glasses.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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