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The company enjoys a generally positive reputation, with customers frequently praising the quality of its glasses, user-friendly website, and competitive pricing. Many appreciate the timely delivery and innovative features that enhance the shopping experience. However, concerns arise regarding customer service, particularly during order delays and the lack of immediate support options. Some customers have reported frustrations with prescription accuracy and issues related to shipping logistics. Overall, while the company is recognized for its stylish frames and affordability, improvements in customer support and communication could enhance the overall customer experience.
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Amazing, and was so easy to find the right one for me
So easy to order, read the instructions and if you already wear glasses, the measurements are already on the arm.
The virtual try-on technology is excellent, and the price is right. The glasses were delivered within 8 days and were exactly as expected.
Bien mais les verres transition rapide, ne le sont décidément pas vraiment
There is a great selection of glasses and lots of promotions which makes it nice to shop here. The glasses had a but of an issue at first of the PD but once I took it to my optician who told me the correct one it was hassle free to change the PD. The glasses seemed a but smaller than the virtual try-on so I would ike to say it is not 100% accurate- it is like 60% accurate. The glasses are lightweight, and have lots of features for the price which you cannot get at any standard eye glasses shop.
The whole process ordering online was very was good
Quick and efficient service, selection of frames is overwhelming so take your time. Very pleased with
My new glasses. Thhank you.
Thanks, I am new here so thought I would give y'all a try! Very frustrating! I am a 1st time customer. I sent you my Prescription & the right lens was not right. You re-made them & sent me out the right, corrected pair, along with another pair of the WRONG ones, too! I was thinking the extra pair would be ones with the Corrected right lens, too, but you sent me a 2nd WRONG pair again. Seems like a waste, I received 3 pairs, with just ONE correct pair. A bit disappointing.~~~
Thanks, I am new here so thought I would give y'all a try!~~~
Product as advertised, good customer service & info. Progress of order relayed. Delivery quick. With easy tracking!
It is awesome did everything online no troubles at all.
Satisfactory. Didn't wait long for my glasses. So far they're fine.
Site en français c'est parfait. Ce n'est pas toujours évident de choisir par rapport à l'achat de lunette chez un marchand régulier car tu ne peux pas les essayer par contre le choix est plus grand que chez le marchand régulier
Cela fait des années que j'achète sur ce site et j'ai toujours été satisfaite.
Super easy to maneuver the site & the ability to 'try the glasses on' is a great feature however when I ordered the glasses & received them (very quickly, as promised) it turns out I cannot see out of them. Not sure if my prescription was misread or the original prescription was a mistake (am following up with my eye doctor to verify)
Ive ordered like 6 times from here, it's a great site.
Great product, very good service, good price. Only thing I don't like is the large number of Email advertisements I get. I tried to unsubscribe, but the selection options does not seem to work. 1 Email per week would be more than enough!

