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Eyebuydirect Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality of its glasses, user-friendly website, and competitive pricing. Many appreciate the timely delivery and innovative features that enhance the shopping experience. However, concerns arise regarding customer service, particularly during order delays and the lack of immediate support options. Some customers have reported frustrations with prescription accuracy and issues related to shipping logistics. Overall, while the company is recognized for its stylish frames and affordability, improvements in customer support and communication could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Je brise souvent mes lunettes. :) Il faudrait que je fasse plus attention!
Quick and easy, I have ordered glasses online before and had a bad experience so I hope that this time I get glasses that actually help my eyes and not hurt them. I will report back!
Following up: I LOVE them! I will definitely order again.
Quick and easy, I have ordered glasses online before and had a bad experience so I hope that this time I get glasses that actually help my eyes and not hurt them. I will report back!
It was quick and easy, although my lenses aren't as good as I had hoped they would be, but they are a bit complicated and I do understand this.
It's nice to be able to order online but these glasses hurt the ears. They aren't like the others when I ordered before.
Its a very convenient way of getting a prescription glasses!
Was surprised by the diligence of the lab in confirming my prescription and delivered quite quickly once confirmed.
First time on line shopper - took my time - still made mistakes - glasses came and are great.
The website has a huge selection of frames at every price range. The video "try on" function works great and gives a realistic view of what the glasses will look like. Delivery is fast and the price is unbeatable!
It was easy to review all options and come up with the best choice.
There are so many coupon code getting on frequent email but none works.
I must have written the Rx wrong because the lenses are too strong for me.
Thanks for the discount code! Will be back
Quality frames and great customer service
C' est très bien passeé. Premiere experience surtout avec les progressifs. Je dois m'habituer car je vois un peu bizarre.
Quick delivery and value for money. The glass fits you perfectly.
Couldn't use the try on feature but took a chance. I am happy I did.
J'adore le site et ce sont des très bon prix. La qualité est là dépend de la monture. Si elles sont trop fine, elle sont fragiles. Sinon, elles sont parfaites
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members