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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Extreme Terrain carried everything I was looking for and also had a great price. On top, they offer military discount which was an added surprise.
I had to return an item that I bought but when I went to install it found out that it wouldn't work so I had to send back and the customer service person was very helpful in getting the process going for and in all took me ten minutes from start to finish with me having returned label
Overall good but i didn't get my military discount online purchase.
These people are the best!
They take care of all your needs.
Called in to get a proper description of the part I needed and boy I'm glad I did. The customer service guy was on top of it and was able to guide me to the correct part for my specific vehicle. Thanks for the help!
Dan helped me with a few questions I had about fitment and assured me I was good to go and he was exactly right! My new Mammoths with KO2s look and ride great!
My customer service rep was great! He answered all of my questions and helped me choose the perfect combination
I added my name to a list for a out of stock item next day notified back in stock item delivered in 2 days very good quality muffler delete pipe at a great price happy overall thanks
I have a build I'm trying to button up before Rausch creek in April. I was looking for a specific water storage tank. Dan helped me out excellent service. Also went over a few other things I'll be looking at soon
I needed a trim piece but had no idea what it was called. Amber listened carefully, consulted with someone else and between the two figured out what I needed. Grateful for the patience and the help.
Ordered a set of Barricade Rubi Rails late Thursday evening and had then on Saturday morning by FEDEX home. First time ordering but was product was a great price, free & fast shipping. Extreme Terrain has earned my business!
Sure did. Have not received them yet, but I am sure they will be great. Easy ordering. A little difficult navigating the Wed site but I finally figured it out.
Extreme Terrain is great themselves as the company but the seats I got are a different story. The brackets are trash when it comes to putting them together. Nothing lines up to bolt them together. The stitching on the lowers where you have to bolt them to the uppers are trash and having the 13mm bolt heads exposed and pulling the fabric over them is going to cause an issue with rubbing or cutting a hole in the material. Something as simple as plastic bolt head covers so no rough edges would of been the ideal thing.
I called with a question and Brynden was very helpful. He answered my question about a product and took my entire order over the phone in no time. I've ordered parts from Extreme Terrain in the past and they were all great, as well are the installation videos. This is the only place I will shop for Jeep parts
Came quickly. Packaged well. No flaws! Easy to install but did come with easy to understand directions as well.
Quality parts at a great price and fast delivery. Customer service is polite and friendly
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members