Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Extreme Terrain

Extreme Terrain

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
How would you rate Extreme Terrain?
grey stargrey stargrey stargrey stargrey star

Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

Instant Feedback

51,046 reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
Follow Daniel I.
Unfollow Daniel I.
Share Review
Report Review

Prices and parts
May 23, 2022

Some prices are better than other sites but some are a lot higher. I like that OEM parts and different aftermarket items are available. Ordering and billing is very easy to use. I ordered the pair of flares for my Jeep and an install kit. The kit did not have enough clips to replace all of the clips that broke and I was under the impression that it was a complete install kit for complete replacement of the clips, push pins and rivets. There are plenty of the Christmas tree push pins and rivets but not enough clips. Other than that, the flares, the support bracket all fit and look great!

Date of experience: May 23, 2022
Massachusetts
1 review
0 helpful votes
Follow Derek L.
Unfollow Derek L.
Share Review
Report Review

Easy, quick, cheap
Just what I was looking for
10/10

Date of experience: May 23, 2022
Kentucky
1 review
0 helpful votes
Follow Brad D.
Unfollow Brad D.
Share Review
Report Review

Best Top Bikini top
May 23, 2022

Very detailed videos and descriptions. Fast shipping and fair prices.

Date of experience: May 23, 2022
Massachusetts
2 reviews
0 helpful votes
Follow Jonathan D.
Unfollow Jonathan D.
Share Review
Report Review

Rough Country Basket
May 23, 2022

Easy to compare items and plenty of options. Shipping was quick and all necessary parts were there and in order.

Date of experience: May 23, 2022
Arkansas
1 review
0 helpful votes
Follow John M.
Unfollow John M.
Share Review
Report Review

Tail light guards
May 23, 2022

Easy to install. Gave the tail lights a new rugged look.

Date of experience: May 22, 2022
Arizona
1 review
0 helpful votes
Follow Wendy L.
Unfollow Wendy L.
Share Review
Report Review

Awesome
May 23, 2022

Easy, fast, variety. Looked at other pages and didn't see anything I liked.

Date of experience: May 22, 2022
Georgia
1 review
0 helpful votes
Follow Ken M.
Unfollow Ken M.
Share Review
Report Review

Great Product & Fast Delivery
May 22, 2022

From the time we made the order until the time I installed them on the Jeep it has been a wonderful experience. Navigating the website was awesome and ease of payment was incredible. Thank you.

Date of experience: May 22, 2022
Virginia
1 review
0 helpful votes
Follow Katherine I.
Unfollow Katherine I.
Share Review
Report Review

Super cute
May 22, 2022

Exceptional products and customer service. Super fast delivery. Just purchased another product

Date of experience: May 22, 2022
Colorado
1 review
0 helpful votes
Follow Lynne A.
Unfollow Lynne A.
Share Review
Report Review

Customer Service
May 22, 2022

The grill I ordered was damaged when shipped. I was able to talk with customer service and receive a new grill in a short time. Very friendly as I was talked through the process.

Date of experience: May 22, 2022
Idaho
1 review
0 helpful votes
Follow Kevin D.
Unfollow Kevin D.
Share Review
Report Review

Fit great
May 22, 2022

Thank you easy to order wow amazing time getting here less than five days that's amazing

Date of experience: May 22, 2022
Michigan
1 review
0 helpful votes
Follow Pat I.
Unfollow Pat I.
Share Review
Report Review

Used part
May 22, 2022

I purchased a super chip programer for my jeep. It arrived used, out of the plastic but in the box and I couldn't update it. Very frustrating

Date of experience: May 22, 2022
Pennsylvania
1 review
0 helpful votes
Follow Paul T.
Unfollow Paul T.
Share Review
Report Review

Wrangler
May 22, 2022

Very easy to order. My wife likes the sunshade. It's her Wrangler.

Date of experience: May 21, 2022
South Carolina
1 review
0 helpful votes
Follow Christy G.
Unfollow Christy G.
Share Review
Report Review

Quality product
May 22, 2022

Easy to purchase, quick shipment, exactly what I wanted

Date of experience: May 21, 2022
Kentucky
1 review
0 helpful votes
Follow Dewey Q.
Unfollow Dewey Q.
Share Review
Report Review

Amazing great job in three days that's fast I love looking at your website got lotta stuff pretty good prices great job on your stuff I think it's a great company just all-around I'm very satisfied about server stuff from y'all will buy more

Date of experience: May 21, 2022
Oklahoma
1 review
0 helpful votes
Follow Douglas R.
Unfollow Douglas R.
Share Review
Report Review

Great customer service
May 21, 2022

I recently had to make a return and the people I talked to were super helpful. They sent me a return label and my replacement part was in three days later

Date of experience: May 21, 2022
West Virginia
1 review
0 helpful votes
Follow tammy Y.
Unfollow tammy Y.
Share Review
Report Review

It was the correct part.
May 21, 2022

Extreme has always been reliable. Great products for the money.

Date of experience: May 21, 2022
Arizona
1 review
0 helpful votes
Follow Curtis B.
Unfollow Curtis B.
Share Review
Report Review

Exceeded expectations
May 21, 2022

Order came quickly and was clear and concise on how to install

Date of experience: May 21, 2022
North Carolina
1 review
0 helpful votes
Follow Edwin T.
Unfollow Edwin T.
Share Review
Report Review

Great experience
May 21, 2022

Easy to shop quick delivery some products could have a better description

Date of experience: May 21, 2022
Florida
1 review
0 helpful votes
Follow Toni K.
Unfollow Toni K.
Share Review
Report Review

Seat Covers
May 21, 2022

Great seat covers and it was pretty easy putting them on!

Date of experience: May 21, 2022
Michigan
1 review
0 helpful votes
Follow Victor L.
Unfollow Victor L.
Share Review
Report Review

Amazing service
May 21, 2022

Ordering was a breeze, the customer service is excellent.

Date of experience: May 20, 2022