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Extreme Terrain

4.5

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

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51,007 reviews

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Texas
1 review
0 helpful votes
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Their customer service is always great and buying experience is awesome. I'd recommend the website to anyone who owns a jeep.

Date of experience: June 8, 2022
California
1 review
0 helpful votes
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Great Service
June 8, 2022

Everything was amazing. I ordered and the price was very fair, shipping was free and the delivery time was exactly as promised.

Date of experience: June 8, 2022
Pennsylvania
1 review
0 helpful votes
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Completely satisfied
June 8, 2022

Got exactly what I wanted in a short amount of time. Installation was a breeze!

Date of experience: June 8, 2022
Mississippi
1 review
0 helpful votes
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The Best!
June 8, 2022

You guys are the best. My wife and I will purchase more items in the future I'm sure.

Date of experience: June 8, 2022
Oklahoma
1 review
0 helpful votes
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Red Rock drop side step bars
June 8, 2022

Found what I wanted at the ET website. Price shopped other suppliers but bought from ET because I've always received good products and service from them.

Date of experience: June 8, 2022
Florida
1 review
0 helpful votes
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Notes
June 8, 2022

All steps of removal and replacement went smoothly. Two notes: I would say this is a 3 on the loudness scale and the muffler mounts a tiny bit cocked.

Date of experience: June 8, 2022
Georgia
1 review
0 helpful votes
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Jeep floor mats
June 8, 2022

I ordered some Jeep floor mats for my Wrangler and received them in a timely manner and they were just as I expected like the picture!

Date of experience: June 8, 2022
Georgia
1 review
0 helpful votes
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Easy
June 8, 2022

Easy ordering and shipment a arrived earlier than expected

Date of experience: June 8, 2022
Colorado
1 review
0 helpful votes
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Great selection of products and fast free shipping

Date of experience: June 7, 2022
Virginia
1 review
0 helpful votes
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Nice
June 8, 2022

Showed up fast, works great, and I haven't put the top up since it showed up.

Date of experience: June 7, 2022
California
1 review
0 helpful votes
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Never fails to impress me.
June 7, 2022

Products are awesome, shipping is speedy, service always great.

Date of experience: June 7, 2022
Massachusetts
1 review
0 helpful votes
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Bimini Top
June 7, 2022

Please a call to see what top would be best for 2022 jeep Jl and the customer service was great!

Date of experience: June 7, 2022
New York
1 review
0 helpful votes
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Great product for a great price
June 7, 2022

They look great, fit perfect. And didn't break the bank.

Date of experience: June 7, 2022
Pennsylvania
1 review
0 helpful votes
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Steinjager door strap broke the first week of use. I will now put the second Steinjager strap on the jeep door to see if it holds.

Date of experience: June 7, 2022
Support R. — Extreme Terrain Rep
over a year old

Thank you for taking the time to speak with me today regarding this matter.

Please feel free to reach back out to me if you have any other concerns!

Thanks again!

Amy

North Carolina
1 review
0 helpful votes
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Customer service is dope
June 7, 2022

Forgot to add a promo code to a large order. Contacted customer service and I was done in a chat room after 6 minutes. Christopher fixed everything for me. No going back and forth, he just fixed it. That's why I'll come back again and again.

Date of experience: June 7, 2022
Michigan
1 review
0 helpful votes
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Amazing company
June 7, 2022

Sell great products at fair prices. Order processing and shipping speeds are amazing.

Date of experience: June 7, 2022
Virginia
1 review
0 helpful votes
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Good pair of OEM side steps
June 7, 2022

There is a good selection of products for just about any application. Good price and quick shipping.

Date of experience: June 7, 2022
Wisconsin
1 review
0 helpful votes
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Go Topless May!
June 7, 2022

I had to have mirrors when I took all doors, windows and top off my 89 Wrangler!
Easy to install and great price

Date of experience: June 7, 2022
Missouri
1 review
0 helpful votes
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LED Tail Lights
June 6, 2022

My order was received on time and in excellent condition.

Date of experience: June 6, 2022
Texas
1 review
0 helpful votes
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Good
June 6, 2022

Good thanks got it really fast and easy too install and perfect sound

Date of experience: June 6, 2022