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Extreme Terrain

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

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51,007 reviews

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Virginia
1 review
0 helpful votes
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Fast shipping
June 10, 2022

Great product delivered very fast and looks great!

Date of experience: June 9, 2022
Mexico
1 review
0 helpful votes
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Very good
June 10, 2022

It was a very satisfactory experience, it was very easy to bought and arrive fast

Date of experience: June 9, 2022
Texas
1 review
0 helpful votes
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They have a great selection
June 9, 2022

It was smooth to order the accessories I wanted in the color I wanted

Date of experience: June 9, 2022
Tennessee
1 review
0 helpful votes
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A ok
June 9, 2022

Got what i ordered came to house not need to go looking

Date of experience: June 9, 2022
Georgia
1 review
0 helpful votes
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Amazingly great company!
June 9, 2022

When I first saw all the reviews I thought maybe they weren't all legit or were inflated but after my first order I was hooked. This is an amazing supplier of Jeep parts. I'm now 8? Orders and over a thousand dollars into my Jeep YJ restoration and this is my #1 place to shop. Amazing selection, great prices, free shipping and FAST shipping. I couldn't be happier even though I'm poorer. Even order cancellations are hassle-free! Spectacular customer service the way it should be everywhere.

Date of experience: June 9, 2022
Canada
1 review
0 helpful votes
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Jeep lights
June 9, 2022

I hope these fit my jeep I have a set currently and they don't fit they are one inch wider and spent $158.00 on them

Date of experience: June 9, 2022
Ohio
1 review
0 helpful votes
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Great customer service
June 9, 2022

Order a sunshade through extreme terrain and the wrong item was shipped. Emailed them photos of the wrong item as well as what I had ordered and within an hour had a return label emailed to me.

Date of experience: June 9, 2022
Colorado
1 review
0 helpful votes
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Wheel spacers
June 9, 2022

Everything went smooth!
…………….:::.:::::….,,,,,,,,,,,,,,

Date of experience: June 9, 2022
Texas
1 review
0 helpful votes
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2019 JL rubicon
June 9, 2022

Great sound from this product, I'm very pleased, thanks. I would recommend my purchase to anyone.

Date of experience: June 9, 2022
California
2 reviews
0 helpful votes
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Always a great experience
June 9, 2022

Every time I order from here the parts show up on time, and are exactly what I ordered.

Date of experience: June 9, 2022
New York
1 review
0 helpful votes
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Quality
June 9, 2022

Item arrived on time and packaging was how it should have been. Descrition of item was accurate. Will continue to order from Extreme Terrain's website.

Date of experience: June 9, 2022
Ohio
1 review
0 helpful votes
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2011 Wrangler JKU
June 9, 2022

New wheels came quickly and look awesome. Very satisfied...

Date of experience: June 9, 2022
Virginia
2 reviews
0 helpful votes
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Excellent Services
June 9, 2022

First time experience and was excellent doing business I highly recommend to anyone and everyone

Date of experience: June 9, 2022
Florida
1 review
0 helpful votes
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Intake
June 9, 2022

Po went perfect. Delivery was exactly on time. No issues at all on this order.

Date of experience: June 8, 2022
Texas
1 review
0 helpful votes
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Love them!
June 9, 2022

Shipped super fast and love the simplicity of these jack holds

Date of experience: June 8, 2022
Pennsylvania
2 reviews
0 helpful votes
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Nice and easy
June 9, 2022

Great, easy,, reasonable, that about sums up my experience

Date of experience: June 8, 2022
Connecticut
1 review
0 helpful votes
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N/A
June 8, 2022

The process to find my item and add it to cart was easy, the checkout process was also very easy.

Date of experience: June 8, 2022
New Jersey
1 review
0 helpful votes
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Great
June 8, 2022

Great service shipment was extremely fast. Great product. Will be shopping here again.

Date of experience: June 8, 2022
Nevada
1 review
0 helpful votes
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Company unable to process order for some reason. Not a good experience and 45 minutes wasted on both ends. No resolution I had to follow up twice to no avail and finally cancelled.

Date of experience: June 8, 2022
Support R. Extreme Terrain Rep
over a year old

I'm so sorry to hear about your experience!

So that I can help, please reach out to me directly at EXT 257

I hope to hear from you soon.

Amy

Michigan
1 review
0 helpful votes
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Excellent
June 8, 2022

Very good, will buy more products in the future. Great service!

Date of experience: June 8, 2022