Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Extreme Terrain

Extreme Terrain

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
How would you rate Extreme Terrain?
grey stargrey stargrey stargrey stargrey star

Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

Instant Feedback

51,046 reviews

We monitor reviews for authenticity

Utah
1 review
0 helpful votes
Follow Jennifer C.
Unfollow Jennifer C.
Share Review
Report Review

Great service and quality
July 6, 2022

Delivered right in time as promised. We paid for 3 day delivery which was so reasonable especially for such a large delivery

Date of experience: July 5, 2022
Mississippi
1 review
0 helpful votes
Follow Angel G.
Unfollow Angel G.
Share Review
Report Review

Bushwhacker Flares
July 6, 2022

Great company to order from and great prices. Will be ordering from them again.

Date of experience: July 5, 2022
Ohio
2 reviews
0 helpful votes
Follow Jaron A.
Unfollow Jaron A.
Share Review
Report Review

Smooth & Easy
July 6, 2022

Efficient and fast. I will definitely continue to purchase all of my Jeep accessories from ExtremeTerrain!

Date of experience: July 5, 2022
Pennsylvania
1 review
0 helpful votes
Follow Jenn R.
Unfollow Jenn R.
Share Review
Report Review

Unhappy
August 4, 2022

I received my order but it was damaged the seal is torn on the bimini top

Date of experience: July 5, 2022
Support R. — Extreme Terrain Rep
over a year old

I'm so sorry to hear about your experience.
Please feel free to reach out if you would like to discuss your feedback!
I hope to hear from you soon.

Amy
Ext 257

Maryland
1 review
0 helpful votes
Follow Brian H.
Unfollow Brian H.
Share Review
Report Review

Running Boards
July 5, 2022

Extremely easy to install, my daughter installed one side on her own. Improved the look of the Jeep, and made it easier for my wife to climb in.

Date of experience: July 5, 2022
Oklahoma
3 reviews
0 helpful votes
Follow LARRY Y.
Unfollow LARRY Y.
Share Review
Report Review

Simple and what I needed. Will be back at some point in the future.

Date of experience: July 5, 2022
New York
1 review
0 helpful votes
Follow Joe E.
Unfollow Joe E.
Share Review
Report Review

Painless purchse
July 5, 2022

Needed an exhaust in a pinch. E. T. Had just what I needed and shipped out quickly. No complaints here.

Date of experience: July 5, 2022
New York
1 review
0 helpful votes
Follow Maceo J.
Unfollow Maceo J.
Share Review
Report Review

Smooth transition
July 5, 2022

Smooth transition, Fast delivery, Good price. Would do more business in future

Date of experience: July 5, 2022
Washington
1 review
0 helpful votes
Follow Tony P.
Unfollow Tony P.
Share Review
Report Review

Jeep spare wheel cover
July 5, 2022

Our wheel cover is what we expected. It feels made from a heavy material and looks like it will last a long time.

Date of experience: July 5, 2022
Virginia
1 review
0 helpful votes
Follow Ben J.
Unfollow Ben J.
Share Review
Report Review

Great Way to Shop for Parts
July 5, 2022

Extreme Terrain provided a great experience shopping for parts for my '21 Tacoma. The way all of the parts are filtered automatically to the make and model I have is really helpful. The installation videos also helped me understand which I would be able to install myself and helped prepare me for the work.

Date of experience: July 5, 2022
Tennessee
1 review
0 helpful votes
Follow Nikisha G.
Unfollow Nikisha G.
Share Review
Report Review

Order
July 5, 2022

It was a easy process. I was able to look at the new parts and determine what was best for me and my Jeep!

Date of experience: July 5, 2022
Texas
1 review
0 helpful votes
Follow Kerry J.
Unfollow Kerry J.
Share Review
Report Review

Mr
July 5, 2022

Quick service and always have quality products. I have a Bikini Pearl JL

Date of experience: July 5, 2022
Michigan
1 review
0 helpful votes
Follow Leah C.
Unfollow Leah C.
Share Review
Report Review

Great site
July 5, 2022

I love how everything is filtered by your specific vehicle. Very user friendly and tons of options.

Date of experience: July 5, 2022
Arizona
1 review
0 helpful votes
Follow Kyle H.
Unfollow Kyle H.
Share Review
Report Review

Love this company!
July 5, 2022

Always fast shipping. Everything delivered as expected.

Date of experience: July 4, 2022
Georgia
1 review
0 helpful votes
Follow Jackson P.
Unfollow Jackson P.
Share Review
Report Review

Great service
July 5, 2022

I have used extreme terrain to modify my 2008 Jeep Wrangler Unlimited Rubicon and would recommend to any off road enthusiast.

Date of experience: July 4, 2022
Support R. — Extreme Terrain Rep
over a year old

Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.

Amy
Ext 257

Ohio
1 review
0 helpful votes
Follow keith H.
Unfollow keith H.
Share Review
Report Review

05 rubicon
July 5, 2022

Website is very easy to navigate and find the parts you are looking for.

Date of experience: July 4, 2022
New Jersey
1 review
0 helpful votes
Follow Carlos W.
Unfollow Carlos W.
Share Review
Report Review

Great Service
July 4, 2022

Order was received by the identified delivery date and all parts were in great condition

Date of experience: July 4, 2022
Georgia
1 review
0 helpful votes
Follow Aaron C.
Unfollow Aaron C.
Share Review
Report Review

Thank you for the support. Ordered the wrong parts, they canx. That ordered ere and refund my monies so I could reorder. No hassle and very polite and fast.

Date of experience: July 4, 2022
Florida
1 review
0 helpful votes
Follow Denise E.
Unfollow Denise E.
Share Review
Report Review

Easy Day
July 4, 2022

They didn't have everything I wanted in stock but the things that they did have I was able to shop for and purchase pretty easily.

Date of experience: July 4, 2022
Georgia
1 review
0 helpful votes
Follow Loren O.
Unfollow Loren O.
Share Review
Report Review

Simple and easy
July 4, 2022

Quick order. Everything explained up front to eliminate wrong orders. Look forward to receiving my tail lights

Date of experience: July 4, 2022