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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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The item arrived sooner than expected and it was in great shape. I am very satisfied!
Really quality products for the price. Only wish I could find the rest of the hinges to match the ones I bought. Looking for the inside hinge brackets in glossy black. Can't seem to find them
Great company to deal with. Quick and reliable. Products came when expected.
I am so sorry to hear about your experience.
Please feel free to reach out if you would like to discuss your feedback.
I hope to hear from you soon!
Amy
Ext 257
Parts came in fast. They were easy to install very satisfied will be ordering from extreme terrain again.
Always a great buying experience. Product is extremely high quality!
Product was damaged at reception. Had to replace it. Process was simple but add extra delay.
I would expect compensation gift card for the inconvenience.
Thank you for speaking with me today. Please reach out with any other questions!
The ordering process was simple and easy. I was disappointed that a coupon I had received had expired 2 days prior. Hopefully I will be completely satisfied with the purchase for my Jeep.
Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.
Amy
Ext 257
The app gave me a little trouble trying to order, but the website was easy. Tire and wheel package were mounted, balanced, and ready to be put on the Jeep. All parts ordered when I ordered the tire and wheel package was delivered on time. I made an order the next day, that I forgot to order with the original order, it was a day late, but it was FEDEX'S fault..
Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.
Amy
Ext 257
Ordered a tailgate delete and license plate badge and it arrived 36 hours later.
Delivery in 1 day, quality packaging.
Great directions and easy insulation
Love the look
Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.
Amy
Ext 257
Exhaust came in super quick! Can't wait to install it on the truck.
I submitted my order, you shipped my order, I received my order, installed the part. Now my exhaust isn't angry anymore!
Thanks, Extreme Terrain!
Installation Instructions were lacking. There was not a good seal around front corners near glass. I had to buy a thick seal off Amazon to make a good tight seal.
Why so long? Why wouldn't you indicate on the listing that shipping would be delayed or take this long?
Is this a drop shipping site? Are you ordering off Ali-express?
I am sorry to hear about your experience.
Please feel free to reach out to discuss your feedback!
I hope to hear from you soon.
Amy
Ext 257
Great thank you for everything I will definitely be back to order more.
I was very happy with how fast i received my order. Thank you
I purchased a bumper with fog lights. After installing the bumper, one of the lights did not work. I contacted Extreme and their only answer was to remove the bumper and return for a new bumper and lights. Not an option for me!
I am sorry to hear about your experience.
Please feel free to reach out to discuss your feedback!
I hope to hear from you soon.
Amy
Ext 257
Another quick and easy transaction… great products (top storage bag & interior organization case)…happy customer! I will be back…
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.
Amy
Ext 257