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Extreme Terrain

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

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50,998 reviews

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Georgia
1 review
0 helpful votes
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Gladiator
October 14, 2022

Very impressed with the quickness of ordered and delivered.

Date of experience: October 14, 2022
Pennsylvania
1 review
0 helpful votes
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Jk fender liners
October 14, 2022

Arrived a few days apart, but in good condition. Looks good on the jeep. Nice that you can paint the RC logo however you like.

Date of experience: October 14, 2022
New Jersey
1 review
0 helpful votes
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Looks Awesome
October 14, 2022

The muffler exhaust performs as described, but I did not think it would look so good. The part matches my Jeep perfectly and looks awesome!

Date of experience: October 14, 2022
California
2 reviews
0 helpful votes
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Good service
October 14, 2022

Easy and fast. First time buying with Extreme and was fully satisfied. Thank you.

Date of experience: October 14, 2022
Texas
1 review
0 helpful votes
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Delivery time
November 13, 2022

Very happy with deflectors, delivery took over 2 weeks, for the cost of parts I would think you'd ship faster

Date of experience: October 14, 2022
Georgia
1 review
0 helpful votes
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Way quicker than expected!
October 14, 2022

It only took 4 days for me to receive my order. I ordered on a Friday, and got all parts of my order on Tuesday. I will definitely order from extreme terrain again!

Date of experience: October 13, 2022
California
1 review
0 helpful votes
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Great
October 13, 2022

Ordering and delivery was fast but there is no directions on how to install

Date of experience: October 13, 2022
Alabama
1 review
0 helpful votes
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Love my new Jeep floor mats
October 13, 2022

Great experience product arrived fast and exactly what i was looking for.

Date of experience: October 13, 2022
California
1 review
0 helpful votes
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Ordering from Extreme Terrain was simple, quick and easy. The parts arrived quickly and on time as promised.

Date of experience: October 13, 2022
Florida
1 review
0 helpful votes
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All weather floor mats
October 13, 2022

Got here on time. Happy with the fit of the products

Date of experience: October 13, 2022
Virginia
2 reviews
0 helpful votes
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Jeep Spline Lugnuts
October 13, 2022

The shipping took a little longer than expected but the package arrived with no damage. Ordering them was easy and the quality of these lugnuts is not in question. Awaiting installation of new wheels and hope no issues.

Date of experience: October 13, 2022
South Carolina
1 review
0 helpful votes
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Fast delivery
October 13, 2022

Super fast delivery. It got delivered quicker than most of my Amazon prime packages.

Date of experience: October 13, 2022
Georgia
1 review
0 helpful votes
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Nice service
October 13, 2022

But the box was In horrible condition. Surprised that the lights were not broken.

Date of experience: October 13, 2022
Wisconsin
1 review
0 helpful votes
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Did not receive support for install
November 12, 2022

I paid for install and have not be provided with instructions on where to take my Jeep. I want a $149 refund for not providing what I paid for

Date of experience: October 12, 2022
California
1 review
0 helpful votes
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Go to site for all things Jeep
October 13, 2022

Extreme Terrain is by far the best site for all my Jeep parts for repairs and upgrades.

Date of experience: October 12, 2022
Iowa
1 review
0 helpful votes
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Fantastic
October 12, 2022

Always a easy ordering and check out. I really like knowing what it looks like on my jeep to decide which way to go

Date of experience: October 12, 2022
California
1 review
0 helpful votes
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TJ vs Rubicon Options
November 11, 2022
Updated review

Chat experience helped me get the parts I needed but did not call out the difference in Dana 30 and 44 options. I ended up ordering one of the wrong parts... but half of that is on me.

Date of experience: October 12, 2022

Chat experience helped me get the parts I needed
October 2, 2022
Previous review

Chat experience helped me get the parts I needed.

Date of experience: October 2, 2022
Louisiana
1 review
0 helpful votes
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Wheel and Tire Package
October 12, 2022

Great experiance, wide selection, they had exactly what I wanted for wheels and tires and even mounted and balanced them for me. Everything was in stock and shipped right away. Im about to order my lift also.

Date of experience: October 12, 2022
Minnesota
1 review
0 helpful votes
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Quick delivery
October 12, 2022

Quick delivery no damage to any parts. Went smooth

Date of experience: October 12, 2022
Massachusetts
1 review
0 helpful votes
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Jeep JL clutch
October 12, 2022

Very fast shipping and great follow up. Installing my new clutch this weekend.

Date of experience: October 12, 2022