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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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First time to buy open box tail light. Looks perfect and well packaged. Highly recommended
Quick to ship and receive. OEM cats bolted up and fit perfectly without any need for modifications as indicated in product description. Will definitely shop with Extreme Terrain for Jeep parts in the future.
I didn't catch his name but service representative was great and excellent...I had no idea you could buy tire packages online but had a great experience and excellent deal plus love new times and tires.
Came faster than Amazon Prime. Super impressed! I will definitely order from them again.
Good price on the shocks that I was looking for and they shipped quickly. They arrived in good condition.
Your team noticed something odd about my recent order. I immediately got a call and email to call in and discuss. As a first time buyer from your site, I was very impressed. I'll be back!
R
Great. They were shipped quickly and delivered in just a few days.
Decent information about the products sold. Will do business with them again
Fast shipping! Everything went perfect. I couldn't wait to receive this in the mail and it was exactly what I wanted
Better discount offers, on cyber monday i qas going to place my order but when ibwas going to pay for it at it dis not allow me to use it
I got the Raxiom Axial Series Plateau LED Tail Lights; Black Housing; Smoked Lens (18-23 Jeep Wrangler JL), Item #: J*******-JL.
The how-to video was great and the lights came quickly.
They were pretty easy to install but now the Jeep thinks the lights aren't there, although they work just fine. They've got the clicking sound like they're faulty, even though they operate perfectly and look great. I would rate the experience 5 out of 5 if the console accepted them as working.
I had never heard of or done business with Sitejabber prior to this order. My package was delivered as promised.
You guys screwed up my order BAD. I ordered on the phone, verified 2x the parts were for a Jeep Gladiator Mohave, and yet you guys sent the WRONG winch and bumper. How does it get screwed up this bad. Not to mention the tire debacle, I will ONLY order inexpensive stuff from you guys from now on, you pretty much lost my respect and business
Ordering was simple. Arrived very quickly. Parts were what I was looking for.
Order was easy to place, and shipping was fast and on time.
Order a 4 inch lift for my sons Jeep everything was right except the pitman arm it was for a 99 to 04 f 250-350
Shipping was fast but we have not opened and used it yet. It was suppose to be a Holiday gift and shockingly was delivered in the manufacture cargo box, not a shipping box so the surprise was completely ruined.
Easy shopping online. Shipping was decent. One product came damaged not due to shipping though. Box was in perfect condition. Customer service was great and made it an easy return and replacement.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members