Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Extreme Terrain

Extreme Terrain

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
How would you rate Extreme Terrain?
grey stargrey stargrey stargrey stargrey star

Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

Instant Feedback

51,034 reviews

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
Follow GLENN O.
Unfollow GLENN O.
Share Review
Report Review

No complaints
December 20, 2022

Decent information about the products sold. Will do business with them again

Date of experience: December 20, 2022
Alabama
1 review
0 helpful votes
Follow kristi D.
Unfollow kristi D.
Share Review
Report Review

I love this insert so much
December 20, 2022

Fast shipping! Everything went perfect. I couldn't wait to receive this in the mail and it was exactly what I wanted

Date of experience: December 19, 2022
California
1 review
0 helpful votes
Follow FRANCISCO I.
Unfollow FRANCISCO I.
Share Review
Report Review

Discount offers
December 20, 2022
Updated review

Better discount offers, on cyber monday i qas going to place my order but when ibwas going to pay for it at it dis not allow me to use it

Date of experience: December 19, 2022

Better coupons
December 10, 2022
Previous review

Better coupons

Date of experience: December 9, 2022
Florida
1 review
0 helpful votes
Follow Hans Q.
Unfollow Hans Q.
Share Review
Report Review

I got the Raxiom Axial Series Plateau LED Tail Lights; Black Housing; Smoked Lens (18-23 Jeep Wrangler JL), Item #: J*******-JL.
The how-to video was great and the lights came quickly.
They were pretty easy to install but now the Jeep thinks the lights aren't there, although they work just fine. They've got the clicking sound like they're faulty, even though they operate perfectly and look great. I would rate the experience 5 out of 5 if the console accepted them as working.

Date of experience: December 19, 2022
California
1 review
0 helpful votes
Follow Edith E O.
Unfollow Edith E O.
Share Review
Report Review

Reliable Service
December 20, 2022

I had never heard of or done business with Sitejabber prior to this order. My package was delivered as promised.

Date of experience: December 19, 2022
Nevada
1 review
0 helpful votes
Follow Gerard L.
Unfollow Gerard L.
Share Review
Report Review

Ordered 3 items...2 were WRONG parts
January 18, 2023

You guys screwed up my order BAD. I ordered on the phone, verified 2x the parts were for a Jeep Gladiator Mohave, and yet you guys sent the WRONG winch and bumper. How does it get screwed up this bad. Not to mention the tire debacle, I will ONLY order inexpensive stuff from you guys from now on, you pretty much lost my respect and business

Date of experience: December 19, 2022
Texas
1 review
0 helpful votes
Follow Steve R.
Unfollow Steve R.
Share Review
Report Review

Hood latches
December 19, 2022

Ordering was simple. Arrived very quickly. Parts were what I was looking for.

Date of experience: December 19, 2022
Oklahoma
2 reviews
0 helpful votes
Follow Carla C.
Unfollow Carla C.
Share Review
Report Review

Great to do business with
December 19, 2022

Order was easy to place, and shipping was fast and on time.

Date of experience: December 19, 2022
Kentucky
1 review
0 helpful votes
Follow Tommy R.
Unfollow Tommy R.
Share Review
Report Review

Rough country lift
December 19, 2022

Order a 4 inch lift for my sons Jeep everything was right except the pitman arm it was for a 99 to 04 f 250-350

Date of experience: December 19, 2022
Minnesota
1 review
0 helpful votes
Follow T C.
Unfollow T C.
Share Review
Report Review

Roof top storage bag
December 19, 2022

Shipping was fast but we have not opened and used it yet. It was suppose to be a Holiday gift and shockingly was delivered in the manufacture cargo box, not a shipping box so the surprise was completely ruined.

Date of experience: December 19, 2022
Arizona
1 review
0 helpful votes
Follow Jason J.
Unfollow Jason J.
Share Review
Report Review

Good experience
December 19, 2022
Updated review

Easy shopping online. Shipping was decent. One product came damaged not due to shipping though. Box was in perfect condition. Customer service was great and made it an easy return and replacement.

Date of experience: December 19, 2022

Easy shopping experience
December 12, 2022
Previous review

Easy shopping experience.

Date of experience: December 12, 2022
Alabama
1 review
0 helpful votes
Follow Jerry X.
Unfollow Jerry X.
Share Review
Report Review

Jeep add ons
December 19, 2022
Updated review

Love this company! Always delivered quickly and as requested!

Date of experience: December 19, 2022

Quick and easy
November 26, 2022
Previous review

Quick and easy

Date of experience: November 25, 2022
Texas
1 review
0 helpful votes
Follow James X.
Unfollow James X.
Share Review
Report Review

Product quality
December 19, 2022

Awesome fit
Easy install, one hour

Flaw, bolts that came with unit that bolt to the brackets came cross threaded, but still a tight fit.

I would rather the nuts not come pre installed into the bolts

Date of experience: December 19, 2022
Ohio
2 reviews
0 helpful votes
Follow Eddie G.
Unfollow Eddie G.
Share Review
Report Review

Extreme Terrain Off Road Treasure Box
December 19, 2022

The website was very simple to navigate and the pop ups for vehicle info makes it near impossible to order the wrong part. The parts for my 2005 Jeep Wrangler I wanted were in stock at a competitive price. I am 100% satisfied with my overall experience.

Date of experience: December 19, 2022
Tennessee
2 reviews
0 helpful votes
Follow George W.
Unfollow George W.
Share Review
Report Review

Keep antenna
December 19, 2022

Website has very good selection and good prices. Easy to order and fast shipping.

Date of experience: December 19, 2022
Texas
1 review
0 helpful votes
Follow Brandon J.
Unfollow Brandon J.
Share Review
Report Review

2023 JL
December 19, 2022

Everything shipped fast. Great experience for the parts I received so fast. Can't wait to to put them on.

Date of experience: December 19, 2022
New Jersey
2 reviews
0 helpful votes
Follow Stephen W.
Unfollow Stephen W.
Share Review
Report Review

I ordered an antenna. Don't know why 50 characters is needed to describe it.

Date of experience: December 19, 2022
Texas
1 review
0 helpful votes
Follow David K.
Unfollow David K.
Share Review
Report Review

On time
December 19, 2022

Carriers did put out of site from street view without prompting. SWEET!

Date of experience: December 19, 2022
Oregon
1 review
0 helpful votes
Follow Anthony R.
Unfollow Anthony R.
Share Review
Report Review

Great product and delivery on time
December 19, 2022

Awesome and good product. All order come perfectly good condition and excellent package.
Thanks Extreme.

Date of experience: December 18, 2022
Tennessee
1 review
0 helpful votes
Follow Christopher O.
Unfollow Christopher O.
Share Review
Report Review

Will definitely be a repeat customer
December 18, 2022

Checkout was easy, shipping was quick. Thanks for the great product! I will definitely be returning for future purchases.

Date of experience: December 18, 2022