On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Good so far. Have not opened package. It's a birthday gift
ET has a wide range of products no matter what you are looking for which are priced anywhere from champagne tastes to the beer pocketbook. I bought new hood latches because one of my Stock ones broke as I was unlatching while it was -35 below. (Thanks Minnesota!) The new ones are BEEFY! Completely lock down my hood like never before and look excellent! Thanks extreme terrain for having and keeping me covered! I will be sending pics!
Thanks for the quick mailing, Jeep needs back driveshaft put back in, now I can get this done!
Easy place to shop. Also they provide many videos to help with installation.
Bought wheels and tires from Extreme terrain Steve R was my customer service rep he was awesome answered all my questions. And did some follow up with me after the sale. Will by from this company again good pricing and easy to deal with.
Online shopping and service was prompt and easy. Looking forward to shopping and doing more business with the company.
Great customer service helped me find the correct part and received it quickly
Ordered a gift card. Received a call afterward stating that they do not ship to p.o. Boxes, luckily I had a physical address to change it to. Have Received said card with only a little delay.
Got here sooner than expected, even though there was a weather delay and a Holiday mixed in. Can't wait to get these on my Jeep TJ.
The open box item was as described and shipped quickly even during Christmas time and snow storms
Great experience with shipment as usual, love this site for wrangler parts.
Product arrived swiftly and video helped install. Great job guys.
Great product. Looks great on my truck. Will be ordering products again in the near future
Shipping was excellent. Product was an easy installation. Product seems to work well as described.
Identification of the crossbars to fit my Jeep was easy, delivery fast and install simple and quick. All good!
Great service and quality parts. Fast shipping and great advertisement. Meant to provide consumer with quality.
This was a gift for my wife but do to the weather it came a few days late, she couldn't have been happier with her new headlights and when the weather gets better we will be installing them.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members