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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Was nervous but online chat was awesome. Representative walked me through every step. Fast, friendly and professional.
Great overall experience. Would recommend to anyone!
Not sure why the other reviews say there are figment issues but mine lined up perfect. All lights work. Everything works as it should. Great product, longevity is the only question, will have to wait and see.
Very pleased with every aspect of ExtremeTerrain. Great website & customer service. Only hiccup was the delivery — when the parts arrived, only half of them showed up. The online account portal showed all parts arrived, which was not the case. When I talked to customer service. They remedied the situation and explained that they weren't sure what happened & even offered a $15 store credit for the issue. Later in the day I received an email explaining that they were now out of stock. If I had known, I might have purchased a different light bar or even from somewhere else locally. No harm, no faul — but the communication was a bit lacking
What makes the shopping experience at Extreme Terrain Easy;
First off is the personalized shopping by selecting vehicle options that match their customers vehicle needs.
Secondly being able to see each individual product on a vehicle representation of the actual customers vehicle.
Follow that up with top notch customer service and you've got a great buying experience!
Thank you Extreme Terrain!
Easy to find what I wanted and to order.I received my order 3 days ahead of schedule. Great product. Looks great and offers good protection.
Easy to order and easy to find the parts I need.
Ordered open box items which came in the condition promised at a great value. Quick shipping sealed the deal!
Everything was easy. Found my parts easily, paid for them easily. Shipping was quick and cheap.
I'm not one to give bad reviews but… I received my open box item, "Grabars" for my Jeep tj a couple days ago that where shown as having paint knicks only, I had no problem with that for 1/2 off! But very disappointing to find out that it came with 2 left side Grabars!
Maybe I can mount both together along with doubled up steering wheels? Otherwise, they were shipped out quick and packaged well. Returning items.
We have not installed yet but the ordering process with flawless. Thank you for getting all of my items to me so fast!
I ordered this bar steps for my brand new 2023 Tacoma. It looks great and is durable.
Very easy and reliable service! Detailed descriptions about each product are provided.
Good so far. Have not opened package. It's a birthday gift
ET has a wide range of products no matter what you are looking for which are priced anywhere from champagne tastes to the beer pocketbook. I bought new hood latches because one of my Stock ones broke as I was unlatching while it was -35 below. (Thanks Minnesota!) The new ones are BEEFY! Completely lock down my hood like never before and look excellent! Thanks extreme terrain for having and keeping me covered! I will be sending pics!
Thanks for the quick mailing, Jeep needs back driveshaft put back in, now I can get this done!
Easy place to shop. Also they provide many videos to help with installation.
Bought wheels and tires from Extreme terrain Steve R was my customer service rep he was awesome answered all my questions. And did some follow up with me after the sale. Will by from this company again good pricing and easy to deal with.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members