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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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I finally got it. Easy install. I used blue locktite plus 100% silicone in all the bolt holes and over top of screws to prevent any water entry. Looks great! Will Install a basket on it in the morning. To darn hot down here to work past 9am. UGH
10/10 shopping experience. Fast delivery, good options on parts and good prices.
Excellent craftsmanship and very easy to navigate the site.
Easy to install. Showed up quickly. Helps block the sun.
Shipped fast. Easy to install and looks great. Good product for the money.
Locating the part and checkout was easy. They arrived in good condition and appear to be high quality.
Found what I was looking for easily and checkout was a breeze. Especially liked the free shipping and the anticipated prompt delivery.
From finding the item I needed and ensuring that it would fit my Tacoma, to creating an account and processing payment. Everything went smoothly.!
Quick delivery, parts arrived in good shape. Installed easily driven about 50 miles so far.
Extreme Terrain is my go to place for parts for my Jeep Wrangler. Todays project was fixing my rusted out rear brakes. My rotors were shot…rusted and worn from all of the lovely Midwest salt they use here in the winter. My calipers were failing as well so I changed out all of the parts on my back breaks, including new brake pads.
Ordering was easy and the parts arrived quickly and in about an hour or so, everything had been replaced. My breaks work great now…no more issues like I had before I did the work.
I ordered an antenna and I got one off road shock. Then I was told not to return it. Which I was surprised that's rather wasteful.
Easy way to research and purchase Jeep upgrades. Delivery was fast as well.
I put my vehicle info into the website, looking to buy some parts and recieved the wrong axle housing for my jeep.
Currently trying to process an exchange
I am so sorry to hear that.
I see you have contacted our customer service.
If you have any questions, please let me know.
Amy
EXT 1257
The tray is well made and is a great enhancement to the console compartment.
My first review cited that I asked for help three times in Finding an installer. It was the main reason we purchased from then. Three times we were given every excuse in the book. Finally they called us and said sorry with no solution. Instead they offered a $20 voucher. We got the email, but it wasn't connected to our account. So once again they lied. We will be not do business with them again.
Thank you for speaking with me.
If you have any other questions,
Please let me know.
Amy
EXT 1257
Love my new Jeep accessories & love how quickly they were delivered.
Love my Jeep steering wheel cover! Priced really well would recommend to anyone to shop at extreme terrain
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am very sorry to hear that you got the wrong item.
I see you have spoken with our customer service.
If you have any questions, please let me know.
I would be happy to speak with you about your
Experience.
Amy
EXT 1257