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Extreme Terrain

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

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51,012 reviews

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North Carolina
1 review
0 helpful votes
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Steering wheel cover
June 29, 2023

Love my Jeep steering wheel cover! Priced really well would recommend to anyone to shop at extreme terrain

Date of experience: June 29, 2023
Ohio
1 review
0 helpful votes
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GREAT
June 29, 2023

Ordered Barricade step bars. Install was easy and they look great!

Date of experience: June 29, 2023
Tennessee
2 reviews
0 helpful votes
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Great Customer service
June 29, 2023

I usually always find what I need and after placing my order, receive it really quickly.

Date of experience: June 29, 2023
Douglas W.
Utah
3 reviews
2 helpful votes
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Good selection of products, easy ordering process, shipping was fast and packaged well. Product was good quality and well constructed. Overall a great customer experience.

Date of experience: June 29, 2023
California
1 review
0 helpful votes
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Hoops 2 step 2000 TJ
June 29, 2023

Easy install. Support bracket is solid but had to get longer bolts. Best modification for lifted TJ.

Date of experience: June 28, 2023
South Carolina
1 review
0 helpful votes
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Great service
June 29, 2023

All the products that I've ordered have been great.

Date of experience: June 28, 2023
Kentucky
1 review
0 helpful votes
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Quick and easy
June 29, 2023

My order arrived the day before it was supposed to in great packaging. I do wish you guys offered free shipping like many other online stores!

Date of experience: June 28, 2023
Connecticut
1 review
0 helpful votes
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Decent price and quick turn a round, can't complain of the fit and quality

Date of experience: June 28, 2023
Alabama
1 review
0 helpful votes
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Jeep stuff
June 28, 2023

All online and great! Easy to navigate the website and the prices were acceptable.

Date of experience: June 28, 2023
Texas
1 review
0 helpful votes
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Great service
June 28, 2023

Staff was extremely helpful when I received my package and it was completely damaged from the delivery. I did. This is great care in quickly and promptly solving the problem.

Date of experience: June 28, 2023
Texas
1 review
0 helpful votes
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Running boards and bed cover
June 28, 2023

Very easy to shop for exactly what I was looking for.

Date of experience: June 28, 2023
Indiana
2 reviews
0 helpful votes
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Purchased a camshaft sensor and airbag clock spring. There were multiple options for a clock spring for a 2012 jk via google. Extreme terrain showed one and it was correct. Their website took a lot of confusion out of the process and the parts worked well.

Date of experience: June 28, 2023
Canada
1 review
0 helpful votes
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2022 Gladiator Accessories
June 28, 2023

Great Selections with a good variety of manufactures and Inventory!
Fast Service!

Date of experience: June 27, 2023
California
1 review
0 helpful votes
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Awesome lights
June 27, 2023

Awesome fog lights, worth every penny. Easy to install. Thanks

Date of experience: June 27, 2023
Tennessee
1 review
0 helpful votes
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Need more orange
June 27, 2023

Good experience but your manufacturers need to start making more things with orange color or accents.

Date of experience: June 27, 2023
Illinois
1 review
0 helpful votes
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Decent products
June 27, 2023

Cover and mirrors showed up on time. Only issue I had was with the mirrors, the threads were messed up. Just ran a tap through them, and cleaned them up.

Date of experience: June 27, 2023
Maine
1 review
0 helpful votes
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Awesome Buying Experience!
June 27, 2023

Purchased a wheels and tires package for my brand new jeep I had several concerns so I had reached out in the chat room and they called me back and gave me their personal number and make sure that everything in my cart was correct and then gave me a $75 discount these guys are awesome..

Date of experience: June 27, 2023
Canada
1 review
0 helpful votes
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Terrible!
July 27, 2023

My order showed up at my doorstep with boxes scabbed together with tape and barely holding together and ripped apart, my main item also showed up damaged. Will not be ordering from here again. 1/4 star review

Date of experience: June 27, 2023
Support R. — Extreme Terrain Rep
over a year old

I am very sorry to hear about your experience.
Thank you for speaking to me about it today and
If you have any questions, please let me know.

Amy
EXT 1257

Missouri
1 review
0 helpful votes
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Easy to use
June 27, 2023

Website was easy to use and there was no problem finding what I needed

Date of experience: June 27, 2023
Washington
1 review
0 helpful votes
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07 tacoma rear shocks 0-3" lift
June 27, 2023

Great price, had great selection. Quick shipping as well!

Date of experience: June 27, 2023