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Extreme Terrain

4.5

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

Instant Feedback

51,043 reviews

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Ohio
2 reviews
0 helpful votes
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Easy to find great videos
August 4, 2023

Great videos for install. Still getting use to the lights.

Date of experience: August 4, 2023
New Mexico
1 review
0 helpful votes
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Great company
August 4, 2023

Ordered some seats for my Jeep cj8 and they came on time and without any issues. Will be ordering from Extreme Terrain again!

Date of experience: August 3, 2023
Michigan
1 review
0 helpful votes
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Hey love the speedy service and alerts. Quality is was great and the descriptions were good and accurate Thanks

Date of experience: August 3, 2023
Kentucky
1 review
0 helpful votes
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New jeep owner
August 3, 2023

First time Jeep owner here. Your website is very organized and easy to shop. I like that most items have detailed descriptions and installation instructions. Also the reviews with buyer pictures make it easy to compare items.

Date of experience: August 3, 2023
Connecticut
1 review
0 helpful votes
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First time shopper
August 3, 2023

Everything is great it's just the website could be easier to navigate through.I don't like that you can't get back your full amount that you paid when returning some thing that is unused/unopened. I wish they would do first time return free. There's just a lot of competition out there and little things like that will keep me returning as a customer.

Date of experience: August 3, 2023
Florida
1 review
0 helpful votes
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Excellent
August 3, 2023

A little difficult to me I'm not good with tecnólogo I wonder if you have a catalog mailed to my address?

Date of experience: August 3, 2023
Massachusetts
1 review
0 helpful votes
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Fast Shipping
August 3, 2023

Product arrived quickly. Easy to install. Did have to cut the extension pipe down from 42" to 35" per the instructions to fit my access cab, didn't know I'd have to do that but a sawsall with a carbide tipped blade did quick work of it

Date of experience: August 3, 2023
New Jersey
2 reviews
0 helpful votes
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Great product
August 3, 2023

Great product, easy to install. The blow-off valve sounds much better than the stock.

Date of experience: August 3, 2023
Tennessee
1 review
0 helpful votes
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Not happy
September 2, 2023

Bumper is awesome have no issues there it came banged up which isn't extreme terrains fault it's fedex the video for this bumper made it seem like it unpack and rock n roll and it's not the case the lights don't work with newer Jeeps come to find out and you don't get the in and off switch like it says you do in the video also received instructions for a 2013 Jeep when I purchased for a 2023 Jeep however I was impressed with the quick response time I got from nick the tech and his explanation of why it doesn't work hopefully they will make the products available to work with newer model Jeeps soon as I do like this company and would like to keep my business with them

Date of experience: August 3, 2023
Support R. — Extreme Terrain Rep
over a year old

Thank you so much for your feedback!
If you have any questions- please let me know.

Amy
EXT 1257

New York
1 review
0 helpful votes
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Cold air intake
August 3, 2023

Item came as described and on time! Very pleased with everything!

Date of experience: August 3, 2023
California
2 reviews
0 helpful votes
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Happy
August 3, 2023

Happy to have received my order and have it installed before the stated delivery date

Date of experience: August 2, 2023
Pennsylvania
1 review
0 helpful votes
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Easy installation
August 2, 2023

Using a old plastic milk crate to hold the side step bars. Also using the factory threaded holes under the wrangler body, 1 person can install step rails.

Date of experience: August 2, 2023
California
2 reviews
0 helpful votes
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Exactly what I was looking for
August 2, 2023

Product works exactly as described and fits my vehicle perfectly. Fair price and item arrived quickly. Would recommend.

Date of experience: August 2, 2023
New York
1 review
0 helpful votes
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Good side steps for my Tacoma
August 2, 2023

I installed this side steps on my Tacoma that is easy take me about 1 hour to complete

Date of experience: August 2, 2023
Nebraska
1 review
0 helpful votes
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Jeep Wrangler seat covers
September 1, 2023

Product seemed good quality. I ordered a front and back seat set of covers. I put on the front seat covers. This was not an easy task, but I didn't intend it to be because they would fit tight. Went to put on the back seat and it was another pair of front seat covers. Called them to see how I could send back the extra front seat covers they packaged and have them send the correct back seat covers and they would not do that. I had to send it all back and then get an entire replacement set. So I wasted an hour putting on seat covers just to take them off because they packaged the incorrect second set. It also took extra time and gas to find a FedEx drop off. The refund process was quick however, and I got seat covers elsewhere.

Date of experience: August 2, 2023
Support R. — Extreme Terrain Rep
over a year old

I am so sorry to hear that.
I see you have spoken with our customer service.
If you have any questions- Please let me know.
I would be happy to help.

Amy
EXT 1257

District of Columbia
1 review
0 helpful votes
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Great experience
August 2, 2023

No one had the wheel I was looking for and this was a true easy buy and experience.

Date of experience: August 2, 2023
North Carolina
1 review
0 helpful votes
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Great service
August 2, 2023

Very easy, got all parts I needed very quickly. All parts were correct and made the repair very quick. Would highly recommend to anyone

Date of experience: August 1, 2023
Florida
3 reviews
0 helpful votes
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Don't know if I got free shipping or not I ain't checking yet

Date of experience: August 1, 2023
Support R. — Extreme Terrain Rep
over a year old

Thank you for your feedback.
We do offer free shipping on orders over $119!
If you have any questions- Please let me know.
I would be happy to help.

Amy
EXT 1257

Tennessee
1 review
0 helpful votes
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New jeep customer
August 2, 2023

Appreciate the quickness in shipping and the easy use website

Date of experience: August 1, 2023
Utah
1 review
0 helpful votes
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Axle Shafts
August 2, 2023

The item I ordered was delivered quickly and well packaged. Great communication.

Date of experience: August 1, 2023