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Extreme Terrain

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

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51,034 reviews

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New Jersey
1 review
0 helpful votes
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Great running boards.
August 1, 2023

Made well. Easy to install. Heavy duty. Great value.

Date of experience: July 31, 2023
Ohio
1 review
0 helpful votes
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August 1, 2023

...

Date of experience: July 31, 2023
Georgia
1 review
0 helpful votes
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Website alone has all the answers
July 31, 2023

There are so many option shown on a representation of my vehicle that I had no hesitation to order. I found all the answers and how to in every part page.

Date of experience: July 31, 2023
Pennsylvania
1 review
0 helpful votes
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Customer Service
July 31, 2023

Ordered the Sun Rider roof for my 2016 Jeep Wrangler. Was received in a matter of days.

Date of experience: July 31, 2023
Montana
1 review
0 helpful votes
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Shipping quiz
July 31, 2023

They had the part that i needed. Shipping was quick and affordable have not installed the part yet

Date of experience: July 31, 2023
Florida
1 review
0 helpful votes
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Roter's and Pads
July 31, 2023

Items were packed in great condition. And received earlier than expected.

Date of experience: July 31, 2023
Texas
2 reviews
0 helpful votes
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Great site for parts
July 31, 2023

Good selection, shipping process with notifications are a plus

Date of experience: July 31, 2023
Idaho
1 review
0 helpful votes
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Awesome
July 31, 2023

This is the second roof rack I have purchased from extreme terrain and they both have been wonderful and easy to install. They fit perfectly just like from the factory

Date of experience: July 30, 2023
Massachusetts
1 review
0 helpful votes
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Nailed it here! Found just what I needed. They had a video so I could make sure it would work with the bed rail system, purchased it, and got it a few days later. Installed it by myself in the 90 thousand degree heat and was quite pleased with the results. Easy checkout and fast shipping.

Date of experience: July 30, 2023
Washington
1 review
0 helpful votes
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Easy
July 31, 2023

It was easy to find what I was looking for and it being in stock unlike other sites.

Date of experience: July 30, 2023
Pennsylvania
2 reviews
0 helpful votes
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Thoroughly Satisfied
July 31, 2023

Wanted a set of OEM-style side steps for my 2023 Tacoma and the RedRocks fit the bill perfectly. High quality materials and a piece of cake to install.

Date of experience: July 30, 2023
Illinois
2 reviews
0 helpful votes
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Parts ordered
July 30, 2023

Received quickly appear to be correct parts still need to install them.

Date of experience: July 30, 2023
California
1 review
0 helpful votes
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Running boards.
July 30, 2023

All was easy. Ordering, the shipping, the installation.

Date of experience: July 30, 2023
Pennsylvania
2 reviews
0 helpful votes
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Very pleased
July 30, 2023

Ordering was easy and delivery was pretty fast, I have made several orders now and they have all went very well.

Date of experience: July 30, 2023
Georgia
1 review
0 helpful votes
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Fast shipping
July 30, 2023

Great product. Very accurate and reliable. Perfect match with what I wanted

Date of experience: July 30, 2023
Alabama
1 review
0 helpful votes
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Gold Service
July 30, 2023

Excellent online service! Could not have been any easier finding what I needed.

Date of experience: July 30, 2023
Virginia
1 review
0 helpful votes
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Good time delivery
July 30, 2023

Easy ordering order arrived fast and good condition

Date of experience: July 30, 2023
North Carolina
1 review
0 helpful votes
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Fast shipping
July 30, 2023

Got my order super quick and really happy with the quality of parts. I gave it 4 stars due to finding the exact same front brake kit on Rock Auto for quite a bit less.

Date of experience: July 30, 2023
Illinois
1 review
0 helpful votes
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Positive Shopping Experience
July 30, 2023

Received our Bestop within the delivery time promised. That was after switching the order from one style top to another. A quick call to customer service had our issue resolved in no time. Thanks, Extreme Terrain.

Date of experience: July 30, 2023
Texas
1 review
0 helpful votes
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Bronco
July 30, 2023

Every time we buy part it's been good quality parts and quick delivery very happy. Thank you

Date of experience: July 30, 2023