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From the business
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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I wanted drilled and slotted brakes for my Bronco, found them quickly, and also ended up with a big wish list of other items!
Crappy service, have not received the product i ordered
Good quality and a nice fit. I highly recommend Extreme terrain and have bought from them several times.
Smooth transaction and arrived a day early! Gotta love that :)
Easy ordering, have my account set up for my jeep which makes the whole experience easy.
This company has a great selection and tailors the offerings to my vehicle.
Extreme Terrains website made building a tire and wheel set clear and precise based on my Jeeps build. Most other sites do not ensure your wheel packages will work or even fit but Extreme Terrain handled all the guess work for me.
It was very easy to buy and get everything shipped to me
After installer open the box he called and told me there are few scratches maybe due to packaging
I am so sorry to hear that.
If you have any questions or if you would like assistance.
I would be happy to speak with you.
Amy
EXT 1257
I've ordered many times from Extreme Terrain and it's an effortless and quick process. Customer service is always top notch too.
I haven't received anything yet!. I thought you guys have it in stock.please look into and get back to I would appreciate it. I don't know why you're asking for a survey now when the part hasn't been shipped. I really hope that you can send a ETA ASAP. Thank you
I am so sorry to hear about your experience.
I left you a voicemail after reviewing your order.
Please let me know if you have any questions.
Amy
EXT 1257
Looks awesome. Give you that perfect look you want for stock suspension if you don't want to get a whole new suspension lift. Worth it to fit those larger tires
Easy shopping and fast shipping. Product could have been packaged for shipping a little better. All said and done, everything turned out the way it should.
On time, fast delivery with right product. It was easy install. Comes with all the instructions needed.
Website says the rims fit. They did not! They hit the caliper. So has to buy spacers abs different lug nuts.
I am so sorry to hear that.
If you have any questions or need assistance-
Our customer service is happy to help,
Feel free to call or chat in.
Amy
EXT 1257
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am so sorry to hear that.
I tried to reach out to you via phone.
If you would like to discuss, I would be happy to speak with you.
Amy
EXT 1257